Occidental Nuevo Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5545 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Occidental Nuevo Vallarta

    Reviewed by Suepon64() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We loved and enjoyed our stay, the hotel and surrounding's were very clean. We had a beautiful ocean view from our room. Benjamin and Juan at first club bar are the best in customer service, very attentive, courteous and helpful. The staff were very friendly and made us feel very cofortable. The food was great and lots to choice from. The only problem was no WiFi service in the rooms and no night life, and the pool closes at 8pm :(

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Luis Robles

    Reviewed by Hilary W() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great service!! Thanks for a wonderful day!! We will vacation here again! Great experience, beautiful beach. Staff here was wonderful, attentive and on the spot. Food at all of the restaurants was an A.

    Occidental Nuevo Vallarta

    Reviewed by TrailBlazer618253() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved everything about our stay. The staff are very friendly and made us feel welcome. The food was amazing especially in the Dinner restaurants. Our room had a nice view and was very clean. I would recommend this hotel to others.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Don't use Housekeeping

    Reviewed by dbwall() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Great resort except things were taken from our room by housekeeping and nothing was resolved by management.They searched our room like we were hiding something.We had to stop cleaning the room because they wouldn't change the maid.Unacceptable.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    The best vacation of my life!

    Reviewed by Pam96Pax() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had the best vacation to Occidental Nuevo Vallarta! Carlos Capitan was the best in all of the hotel!!! I can’t believe the service we received and the hospitality here! I will be back for another vacation!