Hard Rock Hotel Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6418 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing!!!!!

    Reviewed by fitnursejess(San Bruno, California) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The cost was a little pricy but it was definitely worth it. The service was amazing from the lobby to the restaurants. We went to Ipanema for dinner and Apolonio, and Ulisses our servers along with everyone else made our stay and dinner great. They were all super attentive and courteous. I would recommend this place to anyone.

    Not worth the price

    Reviewed by LightPacker757999() on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed at HR Vallarta from Oct 27th - Nov 3rd. Very limited selection of food at the Market, and the food is really dry. The Market is basically the only place that you can go for lunch unless you just want snack, then you can go to the Mexican restaurant. There were more members arriving from Friday, November 1st onwards, so there were more area reserved for members only

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-2

    Hard Rock Vallarta

    Reviewed by jchermans02() on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Magic Ed was marvelous as well as Super Saul, Jerry pool waiter, Leno bartender, Alicia in the Market, Manu in baggage, Leno bartender and butlers Allan and Jeraldo. All staff were friendly and excelled at making our stay wonderful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Paradise by the ocean

    Reviewed by beautyofculture() on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we arrived at the hotel, we had top notch service. The check was welcoming & the butlers took care of everything. Thank you Miguel, Gerardo, Arlain & Uriel. We enjoyed being welcomed by the manager Juan at the front desk and our server Logan at Ciao. We enjoyed delicious wines & fabulous food. We chatted with the chef to complement him on his recipes. Overall the food was good everywhere & plentiful at all times of the day. Drinks are readily available at all the bars & servers that walk by to refill you before you are even half done. Thank you to all the bar tenders in the pool as well. Every day at 4 there is a pool party that is so much fun. Beautiful place to spend a week and learn about the area from the locals that give tours. My favorites were the Sunset Cruise where we took a boat and toured the bay while being entertained by the deck crew. The lagoon tour where we saw a crocodile, a sea lion, tons of birds and iguanas as well as famous homes in the area. The tour guide was funny and informative. We took a trip into town to see the locals and they were celebrating Dia del Muerto. What a sight! There was a competition to see who could make the best display. They were all beautiful as well as all the permanent sculptures along the way. Lots of shopping and local restaurants. The most memorable experience was watching all the adorable baby turtles hatch and crawl to the ocean. I would come back here over and over. Our experience was perfect!

    We love the service!

    Reviewed by tkilkenn(Kansas City, Missouri) on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Juan at the cabanas was wonderful. He provided exceptional service for me and my family on the beach. He helped us celebrate my nieces birthday and made it especially lovely. We recommend staying in a cabana and asking specifically for him and Magic Edd.