Excellence El Carmen

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6441 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing Resort

    Reviewed by Jbo2208() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an amazing experience and the staff helped us make unforgettable memories. Wilquin, Danny, Robert, Wandy, Rudy, Alexander and many more provided excellent service throughout! Thank you so much!

    Wilquin Brito and Edwin were amazing bell boys!

    Reviewed by cgar2001(Charlotte, North Carolina) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wilquin Brito and Edwin were the most welcoming bell boys! They always made sure we had an amazing time during our stay and checked in on us throughout the week! I would recommend traveling to excellence el Carmen

    Vacation 2021

    Reviewed by 582rinob() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a great time!!! The staff was incredible, thoughtful and couldn’t do enough! I would highly recommend this place for your next vacation destination. Here are the names of the amazing staff that made a week over the top Carmen,Elizabeth,Antonio,Vanessa, Dani boy, maritza Adan from Magna Restaurant Jonny Reynaldo at front desk Migul Angelo from front desk POOL Junior 69 Casandra , Coca Cola, niki Minaj, Jackie.

    An "Excellent" surprise!

    Reviewed by Lea B(Copley, Ohio, United States) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had originally booked Excellence Punta Cana, only to find out a week before our trip that we had been moved to El Carmen. Because we loved PC on our previous 3 visits, I was initially a bit upset with the re-booking. Fortunately, the assistant to the GM, Felix Sanchez, helped make the transfer to El Carmen a very positive experience! Thank you Felix...for all of your attention to detail and communication both before we arrived and while we were there...it is much appreciated! Many of the staff from PC have been moved to El Carmen...which made us feel right at home! Seeing Ledelkis and Ruth at the Kitchen for breakfast was special... and to the other staff who remembered us...thank you! Robinson, Almton, Karin and Emilio...thanks for your wonderful service! Dionel at the coffee shop...great Irish coffee! Had my first stone massage with Yessica (former PC as well)...she remembered me from over a year ago...and honestly, it was the BEST massage I've ever had! Shout out to Kassandra, Coca Cola and Junior of the entertainment staff...always a welcoming smile ...and always working hard to keep guests involved! Great staff at Bar Cielos...Antonio, Carment and Carlos...special thanks to EC beach server, Elizabeth...she works her tail off and we soooo appreciated you! Finally, to Juan Carlos at EC beach...thank you for always helping to make dad comfortable...your help was invaluable! While Excellence Punta Cana will always be "home", our stay at Excellence El Carmen was a very happy surprise! We'll be back!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great time here!

    Reviewed by incourtsc() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jackie Frankely Yenny Victor Aurelio Vanessa Edgar Rosana Héctor Junior Mickey Mouse They were all great! There were many more people who helped make our stay fantastic! I would love to return soon! Thank you all so much