Majestic Mirage Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5826 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Service that makes you feel like the rich and famous

    Reviewed by Kageuscg(New England) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned home from a 5 day / 4 night stay at the Majestic Mirage. We traveled as a group of 10 from all over the United States. We varied in experience at all inclusive resorts, but it was my 4th stay in Punta Cana. Among the group was 4 very different food allergies that kept them from enjoying most culinary experiences. The food concierge Manuel, found the time to educate my group on what they could eat at each meal and made special meals that would not only keep them included in experience, but found ways to expand their pallets beyond the typical "safe bet" they have become accustomed to. Manuel somehow found the time to do all this while looking after multiple restaurants and all of the resort's guests. My wife and my mother were 2 of the people with allergies and in their words... "They made me feel special" explains it better than I ever could. I can not thank the Mirage and Manuel enough for making me and my group feeling like we were the most important people on earth! We are already looking into a trip to come back next year.

    2019 vacation

    Reviewed by happycmper1022(Newark, Delaware) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Majestic was over the top. Census was low I’m sorry to say because people are missing out. The only negative I have was my transport experience from the airport to the hotel by Amstar. They passed out cans of beer on the bus and then came back and collected 5.00 a can....YES 5.00 a can!! Which none of us was prepared to pay and we had already opened the cans. Amstar is also very pushy when it comes to booking excursions. We arrived at Majestic and went to the lounge and received cool towels and drinks while check in was handled. Our personal friend for the week ( they call him a butler but I prefer friend) was Carlos. He was attentive, professional and friendly the entire time. He checked on us several times a day and responded to text messages right away. He left several surprises through the week that made the trip that much more special. I was very sun burnt at the end of the week. Carlos prepared a soothing bath and added special things to the water that would help soothe the burn. Some people would say that things like that are their job but when someone makes you feel like your the only one he’s doing that for that’s all I care about. Carlos deserves all the special thanks for making my family feel like we were the only ones getting special treatment. We would recommend the Majestic Mirage to anyone and we will be returning soon. Thank you Carlos ??

    Excellent services,

    Reviewed by David C() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent services and people so cool, our mayordomo was espectacular and so respecful i hope get him again when i come back (Isaias ) the food was amazing so good and pool so quiet, the cleaness wow !!!

    Beautiful resort, amazing service, wonderful staff

    Reviewed by kweek4(Billerica, Massachusetts) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I just returned from a week at the Majestic Mirage. We booked this resort based on a friend's reccomendation and we are so glad we did. The room was very spacious, clean, and beautifully decorated. We opted for a room with a roof deck and jacuzzi. We were in building 4, which was close to the beach. The beach is breathtaking. We were always able to get chairs with umbrellas. Beach towels are provided and there were always plenty. There is a family section and an adult only section which makes it nice for families and couples. The pools are wonderful too (although we preferred the beach). Every day there are scheduled activities/events at the various pools. There are a variety of restaurants to choose from as well as buffets at the beach and in the main building. There are bars throughout the resort and you will never be thirsty!! As beautiful as this resort is, it is the PEOPLE that will bring me back! Our butler, Arturo, accomodated our every need and surprised us with decorating our room on our anniversary. We opened our door to balloons and a beautiful cake on our bed. The staircase leading to our roof deck was covered in rose petals, along with champagne, glasses and the jacuzzi filled with bubbles (see photos). Every day, on the beach, Jesus and Gerlyn greeted us and made sure we always had a drink/water in hand and constantly came by to check on us throughout the day. Our favorite barista, Ivelisse, always greeted us with the best smile and made the perfect epresso martini!!! Oh and the activity staff!! I wish I could remember everyone's name. Kelvin and Mayerlyn were always there to greet you with a warm smile, handshake or hug. Not only are they truly talented but they are so geniune and friendly. Every show was amazing!! I am so happy we chose this resort and cannot wait to go back. We hope to plan a group trip there next year.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Best all inclusive ever!!!!!

    Reviewed by V8584PMkimr(Morehead City, North Carolina) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to several all inclusives in other countries and love them but this was the BEST!!!! The entire staff, including my BUTLER Chris (yes this is part of your all inclusive service!), are all genuinely happy that you are there!!! From the landscapers to the restaurant staff, everyone is smiling, warm and say hello every day! The food, best I have had, atmosphere and the entertainment staff were fantastic!!! They could work in vegas! I will definitely be back as soon as possible!!!!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5