TRS Cap Cana Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1256 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wow,Great Hotel Choice

    Reviewed by lisaandant(Seaham, United Kingdom) on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited this hotel for 2 nights as part of an educational trip with a large party of other travel consultants. From a very warm welcome on arrival from excellent staff. The location of this property is beautiful with fabulous views from all areas, it has a very airy feel and all public areas are immaculate, and served by such attentive staff. Loved the quirky touches like a violinist at breakfast and jugglers during evening meal! Great choice of restaurants will excellent quality food. The suites offer a very high quality, with beautiful furnishings and large bathrooms...again all extremely modern. Did love the fact you had the marina as an aspect and the gorgeous sea views. So overall I could not recommend this property enough, a fabulous resort for couples who want to experience something a little different in a peaceful enviroment with a luxurious feel and who is after service at a high level. Well done TRS Cap Cana and thank you for our amazing stay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Excellent Resort

    Reviewed by suen621() on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is absolutely amazing. We were greeted with a drink and cold towel upon arrival. The check in staff was so kind and explained everything. We had a group celebrating anniversaries and birthdays. Our Butler Maniel went above and beyond with special dinners and decor in our rooms. I wish I could list everyone who waited on us and helped us. They all went above and beyond to remember the drinks we liked, our favorite foods and food allergies. Everytime you passed any worker they greeted you with excitement. The resort is smaller which we loved. It was easy to get around. The grounds are beautiful and clean. Rooms are spacious and clean. The beach is smaller but it's beautiful and still plenty of space. The food was outstanding. Helios on the beach has a differnt menu every night. The steaks at El Goucho were amazing. You will not be disappointed with this resort.

    Amazing hotel

    Reviewed by KVB230791() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel certainly provides the wow factor when you arrive into the lobby. Not once did I forget it was Christmas with the most beautiful Christmas tree sitting smack bang in the centre of the room. The staff were so welcoming and in that moment I knew I never wanted to leave this place. The food was amazing and the cocktails were very enjoyable. My room was spacious, clean & the bed was incredibly comfortable. Would I recommend this hotel to others? YES. Would I come back to this hotel? YES. Thank you for a fantastic stay and I hope to be back in the near future! :)

    Individual ratings:

    Service

    Service-5

    Group trip

    Reviewed by cathemery(Cardiff, United Kingdom) on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved this hotel its the perfect place if you want some R&R. All members of staff were excellent the grounds and scenery are just beautiful very small beach area but there is a shuttle bus that runs from Hotel to the main beach. Food is excellent great choice presentation and service in all restaurants

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Incredible Hotel

    Reviewed by traveller9765() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First impressions count and from the exceptional warm welcome, efficient check in and access to your suite this hotel certainly has that in order. Our butler was available for even the smallest of requests and carried everything out with a smile and diligence. Whilst the hotels on site beach is quite small it offers a great place to relax and as the hotel itself is not vast the size doesn’t pose an issue. The pool area and swim up bar are very inviting on a hot day. The service and quality in the multiple restaurants is exemplary. Especially nice is the view whilst dining at Helios. All round a simply luxury property.