Dreams Tulum Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7079 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great experience

    Reviewed by Emily A() on May 08, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We enjoyed our time at Dreams Tulum. Clean, great staff, good food, beautiful resort. Beach isn't amazing but the pools made up for it. Love the options for breakfast-only vs all-inclusive. You can choose to upgrade to all-inclusive on any day during your stay for $65 per night per person. If you book breakfast-only, lunch and dinner can be expensive. Lunch is $30-40 and dinner is $40-50. So if you will be there for both meals, choose to upgrade!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautiful Hotel with Sad Service

    Reviewed by stephaniecasique(Phoenix, Arizona) on May 07, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Beautiful Hotel comfortable beds. But food is no bueno the service is no bueno and very few workers are attentive and friendly! Chef Ulises is the best is is the main chef at the French restaurant and the best food in the resort. He goes above m beyond to make sure ur food is on point!

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-2

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-2

    Excellent vacation spot

    Reviewed by rmjorge124(Hollywood, Florida) on May 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The resort is a very nice destination. The service from the staff is very, very good, friendly and genuine. If you desire a hassle free, casual vacation this is your spot. A word of advice, if you decide to take a cab to Tulum it’s going to be expensive. $50 for a 20 min. ride.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Great resort and extremely Covid SAFE!

    Reviewed by Johnthomasmusic(Bronx, New York) on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My girlfriend and I had a great time at dreams tulum! We were so impressed with the cleanliness and efforts towards covid protocol. Everyone wears masks, there is sanitizer everywhere, and servers will give you sanitizer before they have an exchange with you on the beach. We felt so safe and secure regarding covid in Mexico, they’re on top of it! The beach is beautiful (water had some seaweed while we were there but we enjoyed it nonetheless) nice selection of restaurants too. It’s a chill vibe, not a party scene.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Nice resorts minutes from Tulum

    Reviewed by jabalexandre(Paris, France) on May 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Resort was nice, well kept and comfortable. It is located just minutes from Tulum which is very convenient when going out or deciding to visit the area. However, several areas seemed understaffed, therefore service was a bit slow.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-2