El Dorado Seaside Palms
Riviera Maya 5.0
Overview
Escape to the Riviera Maya — one of the most beautiful destinations on Earth — and experience it all from a property just as spectacular, El Dorado Seaside Suites. Unwind on the powdery white sand, soothe mind and body with luxurious amenities. Discover our inviting rooms and suites, bars, eateries, experiences, and amenities, and start planning your seaside stay.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
380
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Located on floors 1 to 2
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Umbrella
- Bathtub for two
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Located on first floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Umbrella
- Bathtub for two
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on First floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Umbrella
- Bathtub for two
- 1 king bed
- Garden or pool view
- No more than 3 guests in the room
- 1 king bed
- Garden or pool view
- Located on floors 2 to 4
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Patio
- Pillow menu
- Bathrobes
- Aromatherapy menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Umbrella
- Bathtub for two
Premium amenities include;
- Private furnished balcony with two wooden chairs and a cushioned daybed.
- Exclusive pool for Premium guests.
- Gourmet corner perfect for noon snacks, swim-up bar and pool butler service.
Amenities
- Property not wheelchair accessible
- The resort is not recommended for physically challenged guests.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- El Dorado Seaside Suites
- Adults only
Type | Amenities | |
---|---|---|
Guacamayas Bar | Bar | |
Cotorros Bar | Bar, Pool bar | |
Arrecifes Swim-up Bar | Bar, Swim-up bar | |
Colibri Swim-up Bar | Bar, Swim-up bar | |
Gaviotas Swim-up Bar & Lounge | Bar, Lounge, Swim-up bar | |
La Cantina Bar | Bar | |
Margaritas Bar | Bar | |
Picadilly Circus | Bar |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Arrecifes | À la carte | International | Breakfast, Dinner, Lunch | Dress code |
Culinarium | À la carte | Latin Fusion | Dinner | Dress code |
La Carreta | À la carte | Mexican | Dinner | Dress code |
Gourmet Pub | À la carte | World cuisine | Dinner | Dress code |
La Sandwicherie | À la carte | American, Mexican, Pizzaria | Lunch | Dress code |
Beach Barbecue | À la carte | Barbeque | Breakfast, Lunch | Dress code |
Starbucks | Café | Coffee and Pastries | Snacks | ($), Not included with all-inclusive plan |
- Rooms: 380
- Smoke-free options
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Water aerobics
- Yoga
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Adults only pools: 5
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Scuba lessons in the pool
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car rental available ($)
Beach
Beach
Beach
La Carreta
Gourmet Pub
La Sandwicherie
Beach Barbecue
Cotorros
Guacamayas
Gaviotas
Picadilly Circus
Sky Massage
Spa
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Hotel experience
Jodie25027 on Mar 22, 2024
We are a group of 10, age ranging from 86 to 51. The weather has been in the mid 30's all week. Rained at night o e time. The service here is second to none. My husband lost his backpack with all our money and passports in it on the first day. The concierge and security did everything and more to help us find it. Turns out it was "misplaced" by someone in our group. Gabrielle in concierge was amazing. Alberto from.concierge was also amazing. Luanna from the entertainment team was so good with the afternoon games in the pool. Miguel was fantastic with getting us a Bali bed everyday with towels. He also has sunscreen you can use as well as books to read if you forget yours. The only negative is that the food is not 4 star in my opinion. It is really just average. The pools, swim outs and ocean are like bathwater. This resort is super clean and everyone is sooo friendly a d helpful. I would recommend this place.
Room for improvement
ChrisI769 (Gloucester, United Kingdom) on Mar 22, 2024
Nice setting, well kept grounds and rooms clean and tidy. Generally good food but access to restaurants is hit and miss. On our first week we had to book restaurants for the evening for the whole week and had limited options on times available. On the second week it was a free for all which resulted in long waits and not being able to eat when you wanted too. Breakfasts were a total farce. there were two restaurants with menu's and two buffet style. The buffet style ones were extremely poorly run with food running out and not being replaced in a timely fashion and lack of staff for drinks and clearing tables - not a great experience. The staff were lovely and friendly but expected tips for everything - not what you expect on an all inclusive holiday. The rooms, whilst clean and tidy, unfortunately always felt damp due to the air conditioning and resulted in shoes etc getting surface mould in the wardrobe. In conclusion, a lovely setting and well maintained hotel that lacks decent restaurant management and needs to update its air conditioning. Despite the negative comments above we enjoyed our trip but wouldn't return.
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