Overview
This all-oceanfront resort features swim-up suites connecting to the main pool and balcony pools on every floor. An adults-only oasis in Riviera Maya located at Kantenah Bay, El Dorado Seaside Suites is the perfect balance between tranquil luxury and endless opportunity for adventure.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Intro scuba lessons in the pool
- All taxes
Rooms
Amenities
Location
Reviews
Great Place
kwb213 (Lincoln, Nebraska) on Mar 22, 2024
My wife and I have been fortunate to stay at many all-inclusive resorts. The Seaside Palms is undoubtedly one of the best we have visited. The pros for this resort are many but one of its greatest assets is the customer service. The staff is always ready to help and seem happy to be there. We received excellent service by the concierge assigned to our building - Jimmy. Unfortunately, my wife forgot her prescription drugs at home. Four of the drugs are vital to her health. We told Jimmy of our issue and he took care of everything. He contacted the local pharmacist who located the drugs and had them delivered to the resort's security office. Jimmy then went with us to the security office to assure that the correct drugs were received at the quoted price. I cannot say enough about his service to us. Other pros include: 1. many clean, warm pools with swim-up bars 2. great night-time entertainment (except the karaoke night) 3. clean, well-appointed rooms 4. good drinks everywhere we went 5. tasty food 6. many beach chairs and day beds 7. the water aerobics teacher is tremendous 8. a great beach A couple of cons are: 1. the restaurants seemed to be understaffed, causing delays 2. there needs to be more postings of the days' activities throughout the resort - we found only one spot by one of the pools which had a small white board indicating the activities The positives far outweigh the negatives of this resort. We definitely will be back.
Disappointed return visit
pipWales (Swansea, United Kingdom) on Mar 21, 2024
Day one of holiday...Feeling very underwhelmed. Breakfast buffet at Aricfes, more like 3 star poor quality hotel ..Very limited choice...poor presentation...staff miserable.. Lunch beach resturant ...told a wait of 45mins until having to complain. This hotel certainly does not live up to 5 star rating...Massive change since our last stay in 2019.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.