Now Jade Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 12859 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Cheap Resort

    Reviewed by vanessamH5861JZ(Sacramento, California) on May 05, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I would rate this all inclusive resort as 3 star. The rooms need some attention...as well as the pool.. we saw some mold under the pool bridges and a lot of debris in the pool... There is self-ordering food at the pool only..meaning you cannot sit and relax in your lounge chair.. you have to go and order your food at a certain spot!!! Also, if you come with kids..don't expect natural juices to be serve at the pool.or dinner time.. only breakfast... Overall, I got what I paid a cheap hotel for a cheap deal... This is not a 5 star o 4 star hotel like cheapcarebean or TripAdvisor advertised..

    Now Jade Riveria Cancun- small boutique feel hotel with great service

    Reviewed by in2dmode(Orange County, California) on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Travelled in August 2020 (sorry late review) for an adult 50th birthday couples celebration. Gustavo Marquez at preferred conciege check in was beyond amazing. He ensured our room was everything we wanted and scheduled bellman to walk me through both of the rooms available at the time until I was happy. The food and service was amazing from start to finish. I would recommend this resort for couples who want a relaxing getaway. Hope everyone at the resort is safe and well. We miss you all and will be back to see you all soon! Please tell Gustavo we said hello!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    entertainment workers

    Reviewed by ellaa523() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Going to this resort was amazing! The service there from every employee working there was awesome.My favorite was the entertainment team and all of the fun games we got to play! Hiram was one of the coolest people there, he was super outgoing, friendly, and was super nice to everyone. He made all of the sports games and just the overall trip more fun!!

    So much fun and relaxing!

    Reviewed by 309mayan() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The pool entertainment team was by far the most fun the whole week! Hiram with the entertainment team was interactive, friendly and so funny! We looked forward to going to the pool everyday. I would recommend this place for a fun and relaxing resort!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Now jade resort

    Reviewed by Bode S() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Now jade was a very fun resort and was nice and neat. There was good food, fun people, funny people, great moments, and many things that made my trip amazing. One of the people that made my trip super fun was Hiram, he made my days better and entertained me. Thank you Now Jade for the great experience!