Now Sapphire Riviera Cancun
Check availability
Lobby
Lobby
Beach
Beach
Main Pool
Adult Pool
Pool
Spa Pool
Spa
Barefoot Grill
Bluewater Grill
Market Cafe
Coco Cafe
Lemongrass
Lobby
Lobby
Beach
Beach
Main Pool
Adult Pool
Pool
Spa Pool
Spa
Barefoot Grill
Bluewater Grill
Market Cafe
Coco Cafe
Lemongrass
TripAdvisor rating from 10668 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The newly renovated Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort for families with teens and tweens, couples and friends. Guests of all ages will find spacious suites, international gourmet cuisine, unlimited top-shelf spirits, endless activities including three swimming pools and nightly entertainment – perfect for guests of all ages!
Added value
Guests 18 years and older are offered complimentary greens fees at nearby championship golf courses. Guests can enjoy one complimentary round per person, per day when staying through December 31, 2020. There is an additional charge for Premium Tee times and golf carts are mandatory and are not included. Other terms and conditions may apply, please contact the hotel Concierge for more details.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony/terrace
Select a room type:
Deluxe Junior Suite Tropical View includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Climate control
- Seating area
- Smoke-free
Deluxe Junior Suite Tropical View - King
Deluxe Junior Suite Tropical View - Double
Deluxe Junior Suite Tropical View - King
Deluxe Junior Suite Tropical View - Double
Family Junior Suite Tropical View includes:
Room includes:
- 1 king bed and 2 double beds
- 1040 square feet
- Maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with shower only
- Climate control
- Smoke-free
- This Family Suite is made up of two guaranteed connecting Junior Suite Tropical View rooms (one with a king bed and the other with 2 double beds)
Deluxe Junior Suite Tropical View - King
Deluxe Junior Suite Tropical View - Double
Deluxe Junior Suite Tropical View - King
Deluxe Junior Suite Tropical View - Double
Preferred Club Junior Suite Tropical View includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Climate control
- Seating area
- Smoke-free
Preferred Club Junior Suite Tropical View - King
Preferred Club Junior Suite Tropical View - Double
Preferred Club Junior Suite Tropical View - King
Preferred Club Junior Suite Tropical View - Double
Additional details:
Preferred Club benefits include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- Spacious living area with sofa
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- Private pool access for adults-only, featuring Bali beds
- Pool concierge and bar service
- Complimentary Internet access in-suite
Preferred Club Junior Suite Ocean Front includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Jetted tub
- Seating area
- Smoke-free
Preferred Club Junior Suite Ocean Front - King
Preferred Club Junior Suite Ocean Front - terrace
Preferred Club Junior Suite Ocean Front - King
Preferred Club Junior Suite Ocean Front - terrace
Additional details:
Preferred Club benefits include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- Spacious living area with sofa
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- Private pool access for adults-only, featuring Bali beds
- Pool concierge and bar service
- Complimentary Internet access in-suite
Preferred Club Junior Suite Beach Front Swim Out includes:
Room includes:
- 2 double beds
- Ocean view
- 520 square feet
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Climate control
- Living room
- Smoke-free
- Please note: this room category will include a child safety lock to go out to the pool
Terrace
King
Doubles
Terrace
King
Doubles
Additional details:
Preferred Club benefits include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- Spacious living area with sofa
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- Private pool access for adults-only, featuring Bali beds
- Pool concierge and bar service
- Complimentary Internet access in-suite
Amenities & activities
Accessibility
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Waterslides
Explorer's Club
At this fully supervised children's program, kids will enjoy the following activities:
- Arts & Crafts
- Playground
- Sandcastle contests
- Board games and video games
- Big screen movies on the beach
- Splash park and toddler pool
- Beepers for parental control
- Dinner for children at the buffet (providing parents with alone time)
Age range: 3 to 12
Age ranges
- Children ages: 0 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Moments |
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Splash |
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The Reef (must be booked in the Preferred Club room category to use this bar) |
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The Sandbar |
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Eclipse |
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Minimum age restrictions apply, picture ID required.
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Paramour |
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Lemongrass |
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Bluewater Grill |
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Cibu |
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Fresco |
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Market Cafe |
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Barefoot Grill |
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Coco Café |
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Facilities
- Suites: 488
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
- Yoga
Location
Super Manzana 11
Manzana 9 Lote 10
Riviera Maya, Mexico 77580
011-52-998-872-8383
29 km from CUN
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.
Pools and recreation
Pools
- Adult-only pools: 1
- Outdoor pools: 3
Water sports
- Dive shop: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site ($)
Other sports
- Tennis courts: On site
Other activities
- Beach activities: On site
- Games room: On site
- Nightly entertainment: On site
- Euro-bungee
Shops and services
- 24 hour front desk
- ATM
- Concierge
- Currency exchange
- Dry cleaning ($)
- Laundry services ($)
- Medical services available ($)
- Meeting facilities ($)
- Shopping onsite ($)
- Tour desk ($)
- Car rental desk ($)
Pets
- Pets allowed ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Now Sapphire Riviera Cancun vacation offers
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- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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