Ocean Coral & Turquesa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 15888 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great time for January Vacation

    Reviewed by tamiboday() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The resort wasn't super busy so it was great! The staff was amazing. Entertainment was great, the activities were fun. We joined the cooking class and that was fun, we did mostly just eating. Eric and Diego were great, wished I remembered the others. Gustavo at the pool bar was amazing, he was very helpful, always had a smile and super friendly. He even knew what we wanted to drink and what our kids liked to order too! We really enjoyed bowling, I wish I remember the bartender and check in attendant. they were both great, The girl checking us in, knew who we were and by name and the bartender was just amazing. Also, one of the chefs in the morning always made great omelettes and he remembered me each day, wish I kept track of his name too! We loved that all rooms were very close to beach, it was very convenient.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4

    best server ever!!

    Reviewed by amandahansen27() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    maynor was amazing!!!! he always made sure our food was amazing and gave us the most spectacular dessert! best service ever!! we will definitely be coming back!! also made sure our spanish was on point!! gracias :)

    Great Trip

    Reviewed by Housty1986() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an amazing trip at Ocean Coral & Turquesa! Service was amazing, especially at the beach! Eduardo Garcia was there all the time to make sure we had everything we needed!! Hotel was very clean and food was great! Would definitely recommend this hotel!

    Above and beyond staff and service

    Reviewed by Mkcroce() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A group of 25 of us arrived at Ovean Coral and the staff (from Kathleen and Ingrid at the concerierge who organized Birthday and special dinners) to Alex and Erick(restaurant) who were amazing with our large party dinner and with group seatings and special dinners and amazing extra special service, meals, all done perfectly. To the staff at Priviledge restaurant area, Angel, Edward, Carlos the best! Jose Luis Cen and Teresa service on the beach was amazing. Luis the butler decorates rooms, filled hottub and spoiled us. The staff makes this hotel and the reason for returning over and over they remember you, hug you and you are treated like familia. We had a private mayan dinner hosted by Omar with wine tasted that was the highlight of our trip food, dancers, mayan coffee, ceremony, mexican wine.

    Pool/beach service

    Reviewed by mkkbaker(Columbus) on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jose Luis Cen is the absolute best service for beach setup. He daily setup up towels for our large group (25) on the beach and water service. He is such a wondeful nice man. Make sure you see him on your visit!!