Ocean Coral & Turquesa reviews
22071 TripAdvisor reviews
FEEL LIKE FAMILY AT OCEAN CORAL & TURQUESA EVERY TIME!!!
X2765AKpeterj (West Kelowna, Canada) on Mar 23, 2024
This was our 5th stay at OCT. So many fabulous employees to mention and thank for once again contributing and making our stay the VERY BEST!! Privilege staff/restaurant/bar... Angel Cen, Jasmin Leon, Susana, Andres, Diana, Jaime C. chefs Sororro, Laura and Lorenza, bartenders and wait staff... Kevin, Tomas, Emmanuel, Jonathan, Jesus. At the Bistro... Pancho, Wilbert Jair and chef Ghu. At the El Beso pool, rock star delivering drinks with speed, efficiency, personality and professionalism, as always is Ricardo!!! Looking after towels, chairs, ice buckets is his partner Jose doing a great job as well! Privilege services have stepped up with the addition of more loungers around El Beso pool, addition of another separate area for privilege members there and at the third pool. All other restaurants, services, etc. were top notch. We especially love the staff at the Mexican restaurant and our regular waiter Jorge! His smile and personality are just the best!! Employees/staff are all wonderful and go out of their way to provide you with the best experience. A "Hola" to each and every one of them goes a long way in showing your appreciation for all that they do for you. They too deserve respect and kindness and will return it tenfold! A special thank you to Rafael Jorge and Arturo Punab for remembering us and welcoming us with open arms each and every visit to OCT. We love the feeling of being a part of your family at OCT!
Great service!
homeyvic (Mexico) on Mar 23, 2024
This resort never fails to exceed our expectations. Nice changes to the rooms, Villa Marina, adding a privilege section at the main pool is very nice. The staff are great! Special mention to Fernando (entertainment). For his first two weeks here he is fabulous. Jose at the main pool privelge was great… along with Audie in the Buffett and Villa Marina. Jesus was great in the Privelge lounge and Rosario in Mikes …. Thanks all!
Very deceiving
Tourist50951440236 on Mar 22, 2024
I am here as I write this review. It is basically one big time share pitch. They are always bugging you to go on a vip tour where they can explain being part of the family. I have been here only 2 days and "lettuce" as he is called, has already bothered me twice. I am here to enjoy some relax time with my wife. Every thing is an up sell. You walk into one of the restaurants and they give you a menu of wines and spirits you can buy for an exorbitant amount of money. I thought this was an all inclusive....I guess not. The only bar in the adults only area has no entertainment and decided to close at 4:30pm today. The service is lacking throughout, the food is ok, not gourmet by any means. There is always someone asking you to buy a service, whether that be massages or to buy pictures that they take of you. The beach is dirty, the only pool with swim up bar is full of kids. I don't understand why they would not put the swim up bar in the adults only area, but it is what it is. Again the service is lacking. I would not recommend this place and will definitely never come back or recommend to anyone. Not worth the money.
Mexico
Sherpa42995253947 on Mar 22, 2024
Must visit if you want to have a great vacation! The Chil Out Pool was the best part the staff are amazing! The bar is so much fun and the drinks were great! Thank you to Gustavo and his staff for great drink recommendations they knew exactly what I would like. Make sure to say hello to this wonderful staff that make it a great time to be here: Gustavo Antonio, Jesus, Hilda, Teresita, Jemina, Eduardo, Henry, and Alejandro! Don’t forget to stop by Mikes Coffee and say hello to Rocio!
Great Service!
dannyace72 (Riverside, California) on Mar 22, 2024
Antonio Eduardo Gustavo Jesús Hilda Henry Jemima Alejandro And Rocio Mikes Really great service at the Chill Out Pool. This team remembers your name and your drinks! The drinks are on point with staff recommendations! Can’t wait to come back and see them again! VIP service all day long!