Ventus at Marina El Cid Spa & Beach Resort
Check availability
Beach
Mercado de Dolores
Front desk
Ile de France
Lobby
Main pool
Mercado de Dolores at dusk
Mercado de Dolores restaurant bar
Platinum lounge
Pool bar
Pool at night
Beach
Mercado de Dolores
Front desk
Ile de France
Lobby
Main pool
Mercado de Dolores at dusk
Mercado de Dolores restaurant bar
Platinum lounge
Pool bar
Pool at night
TripAdvisor rating from 1842 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Ventus at Marina El Cid Spa & Beach Resort is the next generation of the El Cid Family of resorts, offering exceptional service and singular attention to detail in a luxury setting promising the perfect vacation escape. Experience breathtaking surroundings, elegantly styled rooms and world class cuisine that makes for an unforgettable getaway.
Indulge yourself with oceanfront accommodations and Platinum Club Level service including personalized check-in, private butler, special in-room amenities and use of an exclusive lounge with VIP services.
Inclusions
- Daily activities
- Round-trip airport transfers
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Select a room type:
Junior Suite includes:
Room includes:
- 1 king bed and 1 murphy bed
- Pool view
- 575 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
Junior Suite
Junior Suite Platinum includes:
Room includes:
- 1 king bed and 1 murphy bed
- 575 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Pillow menu
- Smoke-free
- Aromatherapy menu
Additional details:
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
Family Room includes:
Room includes:
- 2 double beds and 1 murphy bed
- Pool view
- 575 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
Luxury Room Platinum includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view, or Oceanfront, or
- 575 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Pillow menu
- Smoke-free
- Aromatherapy menu
Luxury Room Platinum
Additional details:
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
One Bedroom Suite Platinum includes:
Room includes:
- 1 king bed and 1 murphy bed
- Ocean view, or Oceanfront, or
- 1114 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Two bathrooms
One Bedroom Suite Platinum
Additional details:
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
One Bedroom Suite with Jacuzzi Platinum includes:
Room includes:
- 1 king bed and 1 murphy bed
- Ocean view, or Oceanfront, or
- 1114 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Two Bathrooms
Additional details:
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
Two Bedroom Suite Platinum includes:
Room includes:
- 1 king bed and 2 double beds
- Ocean view and Oceanfront
- 2232 square feet
- Minimum 1 adult, maximum 6 adults
- Maximum 5 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Pillow menu
- Smoke-free
- Three bathrooms
Additional details:
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
Three Bedroom Suite Platinum includes:
Room includes:
- 2 king beds and 2 double beds
- Ocean view and Oceanfront
- 2854 square feet
- Minimum 1 adult, maximum 8 adults
- Maximum 5 children
- No more than 8 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Four bathrooms
Additional details:
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Access to
- Marina El Cid Spa and Beach Resort Riviera Maya
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
Kid's Club
-
Open from: 9:00 a.m. to 9:00 p.m.
Age range: 4 to 12
Teen's Club
-
Open from: 9:00 a.m. to 9:00 p.m.
Age range: 13 to 17
Age ranges
- Children ages: 0 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Macondo Ocean Deck Bar |
|
|
At Zanza lounge Bar |
|
|
Abnia |
|
Check-in and check-out times
Check-in time: 15 h
Check-out time: 12 h
Connectivity
Wi-Fi
- Room
- Throughout the property
Internet
- In room wired ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Ile de France |
|
|
|
|
Mercado de Dolores Market |
|
|
|
Facilities
- Floors: 5
- Suites: 290
- Built in: 2018
- Eco-friendly hotel
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Yoga ($)
Location
Boulevard El Cid Unidad 11
Puerto Morelos, Mexico 77580
1-866-306-6113
011-52 (998) 872-8999
19 km from CUN
- Beach front
Meal and plan options
- 24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Platinum Club ($)
- Guaranteed Ocean Front or Ocean View accommodations.
- Dedicated check-in and checkout areas.
- Reservation of palapa huts on the beach.
- Butler
- Welcome fruit & wine basket.
- Chocolate covered strawberries in the room upon arrival.
- Late checkout (3:00 PM), subject to availability.
- Turn down service.
- Pillow Menu.
- Room aromatherapy menu.
- Complimentary access to the Platinum Lounge (Internet access, TV, newspapers, books, beverages and a changing variety of snacks, sushi and fruit).
- In-room amenities include:
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
Pools and recreation
Pools
- Adult-only pools: 1
- Infinity pools: 1
- Jetted pools: 2
- Outdoor pools: 1
- Bottle service ($)
Water sports
- Dive shop: On site ($)
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site ($)
- Watersports centre: On site
Other sports
- Aerobics: On site
- Bicycles: On site
- Tennis courts: On site
- Tour excursions: On site ($)
Other activities
- Arts and crafts: On site
- Beach activities: On site
- Daily activities: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre ($)
- Concierge
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Grocery items ($)
- Laundry services ($)
- Medical services available ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Tour desk ($)
- Valet parking
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.