Caribe Hilton

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7686 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Great referral for tour driver

    Reviewed by TaraY98(Oakland, California) on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Sonia at the first floor travel desk connected me with a driver to go to Arecibo and Caguana Taino park. I guess Mario owns the company but his brother Juan Carlos did the driving. Juan Carlos was wonderful, safe, constantly putting alcohol on his hands, escorted me to ticket windows. Knew how to handle tight roads where others were speeding. Back on time. On the room I never got my smelly pillows switched out like I asked for twice..despite seeing reception twice.

    Amazing

    Reviewed by GillianSkinn(Weston super Mare, United Kingdom) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for 2 nights supposed to go on a cruise round the caribbean but this was just as good Shame we couldn't stay longer but needed to get home due to covid 19 hotel helped us to change our flights Atmosphere was so relaxing and such a beautiful location. Will stay longer next time

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Service was good but certain circumstances changed the experience

    Reviewed by javierhchaves(Sarasota, Florida) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Due to coronavirus scare, all amenities on the property was shutdown at 6pm with no notice. Could not leave hotel room after 6pm. Normally one travels to Hilton properties for the amenities. Couple issues with breakfast restaurant as well. Everything else was great

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    Bad customer service in tough times

    Reviewed by Ironmikep1406() on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    we were at the hotel when the corona curfew went into effect hotel management was horrible! leaving nearly no options for guest to get food stay away, you won't know what you'll get. onsite food quality and price was not a good value

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-1

    medical conference

    Reviewed by Eric C() on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    great beach and located about 15 minutes to the airport, i did request non allergic pillows 4 times and never received. restaurant choices were OK plus the Morton steak house on site which was very good (but pricey as expected)

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3