Hyatt Regency Vancouver

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5003 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best Location

    Reviewed by Ashley L(Vancouver, Canada) on May 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Clean well functioning rooms in very convenient location. Requested a kettle and it arrived before I did! Nice to have Starbucks in the lobby. Hard to find entrance is the only downside. Elevators insanely swift!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great stay-cation

    Reviewed by NicoleVancity(Vancouver, Canada) on May 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a nice break from the everyday! The hotel was clean, and everyone was very helpful and friendly. The pool and hot tub were so relaxing that I booked an early afternoon dip the next day before checkout. Being such a central location was really great allowing me to walk to dinner and the Van Gogh exhibit.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Enjoyable experience at Hyatt

    Reviewed by dkSeo(Seattle, Washington) on May 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the check-in to the check-out, everything was good as I expected. I was welcomed at the reception. Due to Covid rule, I couldn’t have any type of room services or restaurant in the hotel but they were open to delivery services. Location is also great in that area

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Amazing stay during Covid

    Reviewed by emily1232021(Whistler, Canada) on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had to stay overnight to catch my plane in the morning and the staff were all very helpful. They directed me on how to best get to the airport and provided instructions on how to check out quickly early in the morning.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Bad customer service mediocre rooms

    Reviewed by jenF7814QE() on May 04, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Bad customer service, charging much higher for upgrades than advertised on the website. No longer offer queen beds, only a king bed or double beds (much too small to fit a couple or taller guests) forces guests to upgrade. Pillows very uncomfortable and flat. Location ok near shops and restaurants but lots of homeless sleeping outside the hotel and beggars. Being a World of Hyatt member has no real benefits.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3