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WestJet Rewards program changes

The news was featured on an email sent on October 10, 2018 to members who were subscribed to WestJet promotional email communications

The updates to tiers, including the launch of the new Platinum tier, came into effect on December 12, 2018.

There are now four levels of membership—Teal, Silver, Gold and Platinum—which come with a variety of rewards and benefits, based on your individual spend on WestJet flights and vacation packages in your qualifying year.

Teal is our entry-level tier for WestJet Rewards. You become a Teal member as soon as you join and remain at that level until your annual qualifying spend exceeds $3,000. Teal members continue to earn WestJet dollars on every WestJet flight, but at a reduced rate of 0.5%. The same rate applies for WestJet Vacations packages. Want to earn WestJet dollars faster and receive other benefits to save money on your travel? Our WestJet RBC® Mastercard is the perfect option for members who fly infrequently and may not be able to reach the higher earning rates and benefits of a top tier. Learn more

The Silver tier continues to start at $3,000 in annual qualifying spend, with additional benefits for Silver members, including a second free checked bag, priority check-in and bag drop, Zone 2 boarding and access to complimentary upgrades to our Premium cabin with the purchase of an EconoFlex fare.

The Gold tier now starts at $5,000 in qualifying spend—$1,000 less than before. Gold members continue to enjoy all the fantastic flight benefits they did before , along with new additions including more advance seat selection vouchers, and higher priority for complimentary upgrades to our Premium cabin with the purchase of an EconoFlex fare.

The new Platinum tier starts at $8,000 in qualifying spend. Platinum members enjoy the highest earn rates on WestJet flights and vacation packages, along with unlimited advance seat selection on westjet.com, a range of priority services, the highest priority for complimentary upgrades to our Premium cabin with the purchase of EconoFlex or Econo fares, and so much more.

We improved the first award you receive and increased the frequency with which you earn subsequent awards. The first award continues to be issued at $4,000 in qualifying spend, however, it has been expanded for travel to anywhere in WestJet’s network, instead of only within Canada. Subsequent milestone awards are issued at every $2,000 thereafter, meaning you receive milestone rewards faster than ever before. All milestone awards issued are WestJet-wide companion vouchers, valid for travel in Economy or Premium.

If you're a current WestJet Rewards member, you can see which tier you're in when you sign in to your account at westjet.com or on the WestJet app any time after December 12, 2018. Members subscribed to account updates may also be contacted by email. Silver and Gold member who meet the new qualifying spend requirements will be automatically placed into their new tier on December 12, 2018. For example, members who are Silver today but have $5,000 in spend as of December 12, 2018 will automatically be placed into Gold. Members who are Gold today but have $8,000 in spend as of December 12, 2018 will automatically be placed into Platinum.

No, they didn't. As a primary cardholder of the WestJet RBC World Elite Mastercard, you'll continue to receive the same great benefits you do today. Our WestJet RBC World Elite Mastercard is offered to any member, regardless of tier status, and comes with its own unique benefits. As a primary cardholder you'll continue to enjoy an annual World Elite companion voucher starting at $99 CAD (plus taxes, fees and charges), along with a free first checked bag for you and up to eight additional guests on the same reservation. You're also eligible to earn 1.5% on everyday purchases and 2% on WestJet purchases when you use your card. And don't forget, that’s on top of the earn rates you receive when booking with WestJet as a Teal, Silver, Gold or Platinum member.

If you're a current WestJet Rewards member, you’re able to see which tier you are in when you sign into your account at westjet.com or on the WestJet app.

The new benefits are available now. Silver, Gold and Platinum members subscribed to WestJet Rewards account updates received an email notification on December 12, 2018 when the new benefits came into effect.

Once you achieve a top tier, you’ll enjoy your earn rates and flight benefits for the remainder of your current qualifying year and the entire next qualifying year. Unless of course you achieve a higher tier, in which case you'll enjoy that higher tier's benefits. The ability to keep your top-tier status and benefits in future years is always based on your total qualifying spend in each successive qualifying year.

As a Silver member, you continue to have the same earn rates of 3% and 1% on WestJet flights and vacation packages, respectively, along with four advance seat selection vouchers and four lounge vouchers, and now also receive:

  • An additional checked bag, for a total of two free checked bags
  • Priority check-in and bag drop
  • Zone 2 boarding privileges
  • Access to complimentary upgrades to Premium with the purchase of EconoFlex fares


Update as of January 23, 2019:
Silver members now also receive two guest lounge vouchers, in addition to the four lounge vouchers previously available. Members have the option to use these additional vouchers for their own access should they choose.   

Update as of August 28, 2019: Advance seat selection vouchers may now be used for the member or any other guest(s) travelling with them on the same reservation.

We now welcome members into Gold starting at $5,000 in qualifying spend. Gold members receive all the same benefits as before, including 5% and 1.5% earn rates on WestJet flights and vacation packages, respectively, along with two free checked bags, lounge access, priority services, and more. Gold members now also receive:

  • Two additional advance seat selection vouchers
  • Early access to purchase an upgrade to Premium as an ongoing benefit
  • Higher priority for complimentary upgrades to Premium with the purchase of EconoFlex fares


Update as of January 23, 2019:
Gold members now receive unlimited lounge access for themselves and up to five immediate family members when travelling with them, plus two one-time use guest vouchers

Update as of May 21, 2019: Gold members now also receive priority baggage as an ongoing benefit

Update as of August 28, 2019: Advance seat selection vouchers may now be used for the member or any other guest(s) travelling with them on the same reservation.

Platinum members will earn 8% and 2% back in WestJet dollars on WestJet flights and WestJet Vacations packages, respectively. As well, an array of flight benefits are available to Platinum members:

  • Three checked bags free
  • Unlimited advance seat selection, available online on westjet.com
  • Priority boarding privileges
  • Priority check-in
  • Priority security screening (at select airports)
  • Dedicated priority support number
  • No fee for same-day flight changes at check-in
  • Early access to purchase an upgrade to Premium
  • Highest priority for complimentary upgrades to Premium with the purchase of EconoFlex or Econo fares


Update as of January 23, 2019:
Platinum members now receive unlimited lounge access for themselves and up to five immediate family members when travelling with them, plus two one-time use guest vouchers

Update as of May 21, 2019: Platinum members now also receive priority baggage as an ongoing benefit

Update as of August 2, 2019: Fare eligibility for complimentary upgrades to Premium now includes Econo fares (exclusive for Platinum members only).

Update as of August 28, 2019: In addition to unlimited advance seat selection, Platinum members now also receive six advance seat selection vouchers which may be used for other guests travelling with them on the same reservation.

With the purchase of EconoFlex fares, Platinum, Gold and Silver members are eligible for complimentary upgrades to Premium, subject to availability. Effective August 2, 2019, Platinum members are also eligible with the purchase of Econo fares. Complimentary upgrades are available on all WestJet flights (excluding flights to/from Europe) and are not guaranteed; rather they are allocated in our reservation system before the 24-hour check-in period opens and assigned in priority order by tier and booking class, starting with Platinum. Your chances of receiving an upgrade will vary. When it happens, you’ll discover a new seat assignment when you check in for your flight, but if a sure bet is more your style, consider purchasing either a Premium fare or an upgrade to Premium, starting at 48 hours from departure for Platinum and Gold members (via the Platinum or Gold priority support number), or during the check-in process.

Yes. Subscribe to email communications and watch your inbox for even more enhancements for our top-tier members, including improved self-serve automation of benefits, and the introduction of a comprehensive upgrade program. We also look forward to sharing news with you about reciprocal partner benefits.

Yes. Our WestJet RBC® World Elite Mastercard is a perfect option for Teal members. Along with up to 250 welcome WestJet dollars, primary cardholders and up to 8 additional guests on the same reservation get their first checked bag free when they fly with WestJet. Primary cardholders also receive an annual round-trip companion voucher starting from $99 CAD (plus taxes, fees and charges) that can be used for travel anywhere WestJet flies. Learn more.

Members were automatically placed into a tier based on their qualifying flight spend on December 12, 2018. For example, members who were Silver and had current qualifying spend of $5,000 - $5,999 as of December 12, 2018 were automatically placed into Gold. Members who were Gold and had over $8,000 in current qualifying spend as of December 12, 2018 were automatically moved up to Platinum



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