You are responsible for ensuring your medical device is in good condition (depending on the type of device this may mean free from oil, grease, damage and/or excessive wear and tear) and labelled as required for the specific item. Please check the operating instructions in your user's manual before travel.
Although WestJet accepts most approved medical devices for transport, many medical devices cannot be used during certain critical phases of the flight (taxi, take-off or landing), as they may interfere with communication and navigation systems.
These devices must be stowed for taxiing, take-off and landing under the seat in front of you, or stowed in the overhead bin. As with all portable medical electronic devices, if the pilot believes it is affecting aircraft systems, they have the authority to request that any device be turned off. If such a request is made, the device must be turned off immediately.
Some electronic equipment may be permitted to be used after the plane has reached 10,000 feet - generally about 10 minutes after take-off.
For more information about specific equipment types, please see our restricted items page and search medical equipment, or by specific item.