If, during the flight, you require assistance with personal care needs beyond the assistance services we provide for all guests with special needs, you may be provided with an accommodation for an adjacent seat for your attendant for a base fare of $0 (applicable taxes and fees must still be collected) on Canadian flights only.
You will need to submit this form a minimum of 48 business hours before flight departure to ensure adequate time for review. We will make a reasonable effort for requests made within 48 hours before flight departure.
If you are approved for a personal attendant accommodation:
- the base fare for your attendant will be $0 (applicable taxes and airport fees must still be collected). Please note: this allowance is only applicable to guests travelling on WestJet or WestJet Encore aircraft operating within Canada only; if you are travelling with another airline or a WestJet partner airline, you must contact that airline to inquire about their service offering.
- you will be required to travel with a personal attendant on all WestJet and WestJet Encore flights.