Catalonia Riviera Maya Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 12401 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great stay!

    Reviewed by erindI4129LP() on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a wonderful stay at the Catalonia Riviera Maya early December. Our building was under a lot of construction but efforts were made to keep things clean and the noise wasn’t too bothersome. Overall, the resort was clean and there was lots to see and do The food was great. Special thanks to Pedro and Javier at the Pure Chill bar for taking such great care of us. Looking forward to going again sometime!

    Lovely resort and holiday

    Reviewed by ChrisH504(Derby, United Kingdom) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a great resort - giving you lots of choice of things to do, restaraunts to use and evening entertainment. Particularly good are the Steakhouse and Japanese restaraunt. I have seen some comments about the pool being very loud. It is true that one of the pools is loud but there are multiple pools to choose from, so it is very straightforward to go to a quieter pool if you would like. The wifi is a little unreliable - it is certainly better in some areas of the hotel than others. Definitely worth a visit if you are considering Puerto Aventuras.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-4

    our week of relaxation

    Reviewed by Tourist316105() on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was a great time and very relaxing. Food is great . They have a good variety of restuarants. We especially enjoyed the Japanese and Mexican. joel at the mexican was a friendly face who remembered us from last year. The pools and beach were clean and refreshing. It pays to get the privileged then you have a pool and beach spot of your own. The staff are terrific, always friendly. It is a little way out of town. Last year we took a cab into town . Was ok. Went snorkling. That was fun too

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    2 good hotels on one property - enjoy both!

    Reviewed by 140nataschaw() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We booked Riviera Maya but were given a room in Yucatan, which was ok as it was quieter.You can use both sides.Overall it was solid 4 start resort and with minor changes could be 5 star. GOOD: Food, Japanese & Steak restaurants, smoothie bar, creperie, bars, staff were nice, public bathrooms were modern/clean. Standard room was spacious w/nice balcony.Volleyball area was flat, sports bar was great with 3 pool tables, air hockey & ping pong.One buffet was open air & other had AC.Cute beach bar on Yucatan side.Great location within large gated community.Use the bikes for free & explore, walk 5 min to touristy shops, restaurants,dolphinarium (you can see them for free on boardwalk).The property is beautiful, lots of palm trees, nice walkways, small but pretty pools.I would recommend this place! NOT so good: The Catalonia pool was SO loud, hard to find things (like tennis and mini putt are on rooftop) Don't bother upgrading as the private pool was right beside the noisy Catalonia pool, and their beach area was not a very nice place to swim.If you like long walks on the beach, this is not the place, but there are smaller rocky beaches with good snorkeling.There is an ugly break wall in the ocean, but it was very good to keep the bay area calmer and no seaweed issues.The limited entertainment wasn't great except the Mexican theme was good. 4 different rooms didn't have AC & none of them were fixed! It was hard to find coffee/tea without going into the buffet (not in bathing suit).

    Bartenders / servers

    Reviewed by Gperezorale() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From day one Pedro & Javier at the Pure bar have been excellent! Every day they are friendly, fast and very attentive. They provide great customer service. I would love to have them on my staff back home !!! GP