Dreams Playa Mujeres Golf & Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 3625 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Sad to Leave!

    Reviewed by EmHob(Paola, Kansas) on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I took our daughter to Dreams Playa Mujeres to celebrate her 10th birthday and to share some quality time together after being on the frontlines in health care the last year. This resort was beautiful, the food was excellent, and the friendly staff was the star of the show. Our resort highlights was the vast pool space, the entertainment pool side for kids and adults (loved the band!), the Mexican Fiesta with the street shopping, the clean beaches every morning, and the slides! We easily booked our excursions through Amstar just off of the resort lobby. This was so convenient and it was nice to just be picked up at the resort and not have to worry about travel arrangement. We chose to do a snorkeling trip, the Chichen Itza trip that includes a fantastic lunch and swim in a cenote, and our daughter did an hour swim with the dolphins on property. All were fantastic! Our daughter has multiple food allergies so I was needless to say nervous about taking her out of the country. I though the resort did a wonderful job of ensuring her safety and providing her with alternative options to eat. There were moments when communication was difficult but if you just stay patient they will go above and beyond to make sure you are accommodated. The entire staff was wonderful but we wanted to give a few shout outs to some that really stood out for family. Diego Arturo Bello Solono at Tres Colors - you were so nice and we enjoyed the two nights that you were our server. Macdiel at World Market - we loved learning the language from you! You are so friendly! Ivan our main man pool side - your service is FANTASTIC! You make everyone you meet feel important and like we are old friends. Memo, Fernanda, Ryan, and Maria provided our daughter with so much entertainment at the pool. She had a blast and what an experience to play with so many kids from other countries! Sergio at Fusion - you made Charlotte's birthday so special and your food is amazing!! Humberto at Gauchos was friendly and we loved his laugh! Evelin and Jesus at the concierge desk were a tremendous help. Juan and Roger at the bell hop desk were so courteous and a huge help! So happy throughout their entire shift! I wish we would have know the name our housekeep because she was wonderful as well and even decorated our daughter's room for her birthday and re arranged her stuffed animals cute on the bed. Muchas gracias y hasta luego!!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful place

    Reviewed by Mina G() on May 05, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I just got back from Dreams. We usually stay at adult only resorts but got a great deal so we decided to try it. We are UVC members so let me state that. We usually get a nice upgrade, this trip was no different. We loved our room! The food was pretty good. The staff was amazing! The drinks were great! The only thing that I was not thrilled with was the hydrotherapy at the spa. We always do a couple's massage on our trips. We look forward to those. The hydrotherapy was incredibly lacking compared to other AM Resorts. There was a dry sauna and a pool! That's it! There were no stations around the pool that work on your neck or lower back, no Jacuzzi, NOTHING! JUST A POOL and sauna. That was quite disappointing! BUT, I had the most amazing massage therapist that I have EVER had! I think her name was Cory! She was tiny but mighty! She really is the best that I have ever had and I travel quite often and get massages every 3 weeks at home! She was phenomenal!! We were pleasantly surprised that there were not a ton of kids there. The ones who were there were not rude or obnoxious! We did not spend any time near the water slides! We did spend several of our days at the Secrets pool next door! We went to the club at Secrets on several nights. We took the boat ride to Isla Mujeres and rented a golf cart and rode around the island! All in all, I would go to another Dreams and hope they are all as beautiful and well run as this one is!

    Dreams exceeded all expectations!

    Reviewed by Scottclark_uk() on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I came to Dreams to witness the marriage of two of my friends. I had originally booked for 3 nights but after being blown away by the views, food and service I extended my stay to a week. I ate at the breakfast buffet every morning and my waiter Adan Celis served me every day. He was very personable and attentive and I look forward to meeting him again on my next visit. I cannot recommend this place enough!

    Fabulous

    Reviewed by veronicahB494CJ() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay here as been wonderful, we are here right now and we leave on May 6. Francisco made this for my daughter and she loved it. The staff is exceptional and the place is clean and very well maintained!!

    Wonderful vacation with my family for our friends wedding

    Reviewed by nicolegX6245RB(Las Terrenas) on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got back from Cancun and we’re extremely pleased with our trip. The service at Dreams was wonderful, everyone was extremely accommodating. We have a 7 month old baby and it was our first vacation. Gustavo was so helpful to be sure we always had help and shade for our baby. He was always checking on us to make sure we had everything we needed. Angel was an amazing server at the pool! We never had an empty drink in hand and he was so fun to talk to, he was helping improve my Spanish more. His coworkers Daniel and Alex all were also amazing! Highly recommend visiting Dreams! We will be back!!