Dreams Sands Cancun Resort & Spa reviews
11460 TripAdvisor reviews
Staff is nice and attentive
familyvacati0n2024 on Mar 23, 2024
If you are vegetarian not much option but staff try to make vegetarian food They don’t have veggie burger . Staff Angie in entertainment team, Jeremy in Tepyaki , Liz in Spa were good. Chef at Elpatio restaurant and head chef at Himalayan very very helpful. Though staff at world cafe not much helpful at all for vegetarian ‘ this is what we have ‘ Did not expect from Dreams.we been to multiple resort in Mexico before never had this answer.Only reason to select Mexico over other place was there hospitality and even staff don’t speak much English they try to help you . Overall OK for vegetarian If you are not vegetarian then average May be my expectation on base of part of Hyatt brand did not feel like Hyatt that much. Bathroom in preferred balcony room even after paying upgrade was very very small compare to US hyatt hotels and resorts
Friendly and beautiful!
CJEE13 on Mar 23, 2024
What a beautiful resort with amazing beach access and pools. Super friendly staff from Alex on the beach (AMAZING!) to the waiters on constant service and a fun and engaging entertainment staff! A variety of food and beverage choices, we did not use the spa ourselves but talked to other guests who raved about it. The staff was my favorite part! They’re personable, friendly and accommodating.
Great Place to stay
peabreau (Neguac, Canada) on Mar 23, 2024
Great beach&food was very good! The Porto Fino restaurant was the best! To be honest the food was good everywhere !! don't belive the bad revues!!Very good service everywhere! Don't believe the bad revues!!
It’s not a dream , it’s a nightmare.
Daydream441870 on Mar 23, 2024
First of all, it’s not a dream, more like a nightmare. There’s no cable TV ,our room phone had so much static we couldn’t hear to order room service after the horrible food options provided throughout the day . Everything here is processed food , full of preservatives. McDonald’s would have been an upgrade compared to the food provided here . All outdoor activities and games aren’t allowed out after 5pm . No hot water in our shower for the first 3 days . The booze is mediocre at best . I ordered a bottle of 300.00$ Cabernet wine at dinner, which they were out of . Our teenage boys won’t even eat this . Can’t wait to checkout, and never return.
great beach - perfect beach
jqe1 (north carolina) on Mar 22, 2024
I love this place and have stayed here twice. The beach here is so pretty and came here for the beach. The preferred club is our favorite visiting this location. Now, been purchased by Hyatt, I hope to see some upgrades and please a Preferred club adults only section for pool and beach.