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Hard Rock Hotel Cancun

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

  • All-inclusive
Hotel reviews summary

Overview

At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
  • All gratuities
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • In room liquor and wine selection

Select a room type:

Deluxe Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Resort view
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Smoke-free
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Deluxe Room King

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Deluxe Room Double

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Deluxe Room bathroom

Deluxe Gold Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Lagoon view
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room

Deluxe Platinum Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
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Deluxe Platinum King

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Deluxe Platinum Double Beds

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services
  • Children’s pool
  • Playground
  • Waterpark

Kids Club

-

Age range: 4 to 12

    The age range below will determine the quantity of children during booking.

  • Children ages: 4 to 17
Type Amenities

Smash Bar

  • Bar

Dive Bar

  • Bar
  • Pool bar
  • Open air

Float Bar

  • Bar
  • Pool bar
  • Open air

Bunker Bar

  • Bar
  • Beach bar
  • Open air

Splash Bar

  • Bar
  • Open air

Entertainment

  • Amphitheater

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
Type of restaurant Type of cuisine Open for Additional information

The Market

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Pizzet

  • Snack bar
  • Italian
  • Lunch

Frida

  • À la carte
  • Mexican
  • Dinner

Ipanema

  • À la carte
  • International
  • Dinner

Zen

  • À la carte
  • Asian
  • Dinner

Ciao

  • À la carte
  • Italian
  • Dinner

Pizzeto

  • À la carte
  • Pizzeria
  • Dinner
  • Rooms: 601
  • Floors: 12
  • Suites: 21
  • Renovated in: 2012
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics

Blvd. Kukulcan Km 14.5

Hotel Zone

Cancun, Mexico

998-881-3600

18 km from  CUN

  • Beach front
  • 24 hour all-inclusive: Included
    • All-inclusive: Included
      • Dinner can be à la carte (reservations not required, dress code in effect)
      • Unlimited international and domestic drinks

    Pools

    • Activity pools: 1
    • Jetted pools: 8
    • Kids' pools: 1
    • Outdoor pools: 1
    • Cabanas
    • Water slides: Included
    • Waterpark: Included

    Other sports

    • Aerobics: On site
    • Tennis courts: On site
    • Tour excursions: On site ($)

    Other activities

    • Arts and crafts: On site
    • Beach activities: On site
    • Daily activities: On site
    • Games room: On site
    • Nightly entertainment: On site
    • Green fees (Off Site, $)
    • 24 hour front desk
    • ATM
    • BBQ area
    • Business centre
    • Concierge
    • Dry cleaning
    • Gift shop
    • Laundry services
    • Medical services onsite
    • Meeting facilities
    • Multilingual staff
    • Parking
    • Photo shop
    • Shopping onsite
    • Tour desk
    • Valet parking
    • Wedding facilities