Doubletree Resort Hollywood Beach

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3658 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Josephine is the best

    Reviewed by daniejM3232VA() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    On my recent return flight from the Dominican Republic, my son (9 years old) and I became stranded at the Ft. Lauderdale airport. Josephine could see that I was not feeling well and she really looked out for us. She went out of her way to deal with the airline that stranded us and offered great suggestions to ensure we would be comfortable during our unexpected stay. I was beyond grateful for her consideration. More considerate than the young man that I asked to do the wake up call at 10pm that never rang. I woke up an hour late in a panic, fortunately; but unfortunately our flight was delayed yet again so no harm was done. When I spoke with the agent about the missed call upon checking out she was unapologetic as if I had dreamed up the conversation. Her only response was that it wasn't written in the log (not my fault). I told her the gentleman asked me was if for the morning or that night. I told him that night I had a flight to catch, so I am sure I was clear. I try to focus on the positive so I didn't catch the name of either of those agents, but I will not forget Josephine. Kudos to EXCELLENT customer service. It was appreciated and I hope you are applauded and recognized. I thought the rooms were a little expensive a night, but I believe it was worth it. The rooms were nice and clean; the property was gorgeous. My son really enjoyed the pool; while I enjoyed the live DJ the next morning/afternoon. I felt much better after a good nights sleep!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-3

    Cynthia at the front desk

    Reviewed by Mscarmelie() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I wanted to thank Cynthia specially for making this mini vaca a great one , from the time at the checking she was amazing her smile was everything, she was so kind and patient. Once again thank you Cynthia I’ll be back just for you

    Perfect Stay At A Fabulous Hotel

    Reviewed by jlp246(JLP246) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband, two kids and I stayed for two nights before our cruise, and absolutely loved this gem of a hotel. The room was modern and large, the pool was stunning and WARM (such a treat), and the location was perfect for our needs. Also, breakfast at the hotel was fabulous! The beach is less than a 5-minute walk. We were also able to walk to Walmart and several restaurants and shops within about 1/2 mile. I’d especially like to acknowledge Cynthia, the front desk manager, who went out of her way to make us feel welcome from the beginning to the end of our stay and was so warm and welcoming! We can’t wait to go back!

    great stay

    Reviewed by johnbG9046YY() on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    we had the greatest time of our life, everything was great until the AC stopped working, the maintenance guy Anthony was there right after I hung up the phone. we came back 30 minutes to very cool and relaxing room.

    ALL STAR SERVICE

    Reviewed by sugarpies2017(Federal Way, Washington) on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My significant other and I had a wonderful experience at doubletree. The highlight was getting breakfast when checking out. Our server, Jackie, took amazing care of us, was polite and courteous, and prompt with her service. I would recommend asking for her when eating at their restaurant.

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