Hyatt Regency Waikiki Beach Resort and Spa
What to expect (based on 7229 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Completely unimpressed. Do not recommend.
Reviewed by kerrykerry4() on Apr 19, 2021
I had such high hopes for this hotel. The good: All the staff were extremely friendly, helpful and seemed happy to be there. The hotel was also very grand and beautiful. Pool area was never crowded. Location along Waikiki was perfect and close to everything. The bad: I researched many hotels in Honolulu and decided to go with this one because of the location and free daily chairs to use on the beach. I was totally unimpressed. Room was old and felt dirty. Curtains had stains on them, walls covered in marks, toilet smelled whenever flushed. Our room also backed up to the elevator. All night long we heard the elevator going up and down. For the amount of money we paid I fell we could have stayed at a nicer hotel along Waikiki.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Great experience!
Reviewed by erinphillips1215() on Apr 19, 2021
We really enjoyed our stay at the Hyatt Regency Wailkiki! Our view from the room was stunning, the ocean was outside our window, steps from the beach. We had all the chairs and towels we needed, easy to access. Breakfast was included in our package. It was delicious and fast. I wish the spa was opened later into the evening (it closed at 6p). But, I would definitely recommend this hotel.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Five Star Review!!!!
Reviewed by HansenT2011(Dixon, California) on Apr 19, 2021
Beautiful Resort & Spa and the perfect location! Easy access to the beach and breath taking views. The staff were EXECELLENT especially Dadao, we will definitely be staying here the next time we visit Oahu.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Sorry- COVID
Reviewed by ericsorensenusmc() on Apr 19, 2021
Maybe try coming back to this place after Hawaii gets off their crazy COVID Fear kick. The level of redundant verification is just annoying and the services are all but closed.... very lacking " Sorry, Covid".
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Great location and service, but the room was not truly ocean front
Reviewed by X3342SSalexb(San Jose, California) on Apr 18, 2021
What we liked: - perfect location, one of the best in Waikiki - helpful stuff - beach towels and chairs provided (other hotels we stayed in Waikiki provided beach towels, bur not chairs!) What could be better: - we booked an ocean front room, and even though the view from room 3156 was great, it's rather ocean view, not ocean front (see the pictures) - furniture is somewhat dated, but not too bad
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