The Royal Hawaiian, A Luxury Collection Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4787 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Gorgeous Property

    Reviewed by BrendaK691(Dallas, Texas) on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is so beautiful. So many beautiful spots for photos or just relaxing. It is ideally located and so close to premium shops & restaurants. And let’s not forget, beachfront!! We originally booked a historical ocean view room but ultimately decided to upgrade to an oceanfront balcony room in the Mailani Tower. Personally, I feel this was the best of both worlds. We were able to fully enjoy the beautiful resort grounds as well as Lounge on the balcony and watch the surfers and beach goers anytime we wanted. The ocean views as well as the Diamond Head Views were so beautiful! The beds and pillows were super comfortable and we awoke feeling refreshed every single morning! Our room was cleaned and refreshed each day even during covid restrictions. The staff we encountered were always so friendly & helpful. If you stay here, I highly recommend you download the Marriott Bonvoy app as it makes your reservation management a breeze. You can even communicate with the front desk through the app. Would love to return to this property some day!

    Royal Hawaiian time for a refresh

    Reviewed by Shalmarie S(San Diego, California) on May 04, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Most of the staff are great. Rachel Lindsey is all about the guest experience. She is really helpful and kind. The waitress at the pool Casi is super. However, Avis at the checkout counter was not interested in customers. I told her I was in a hurry and she barely acknowledged me. She was cleaning the same area over and over again. I understand things need to be cleaned. But she purposely ignore me and my needs as a guest. Shameful attitude Avis should not be in a customer service position. The Hotel is nice and in a good location. However some rooms need spursing up. Fresh new rugs for cold tile floors. New sofas because in the loft room we were shown was stained. The balcony was dirty and had chipped paint. For a 5 star and level 7 resort this is unexpectable.

    Beautiful Hotel

    Reviewed by scullerpam() on May 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The history of the hotel, the grounds, architecture and views are enough for a repeat visit. In addition, the staff was extremely friendly and the room was exquisite. We loved to send postcards in their Classic Cutler mailing system. Made a wrist lei in one of their complimentary classes they offer and loved every minute of our experience. We will return!

    Our Favorite Honolulu Hotel

    Reviewed by Conseiller99(Roseland, New Jersey) on Apr 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love the Royal Hawaiian and have stayed here many times. Iconic public spaces, with the Eugene Savage artwork; great Mai Tai Bar (where it all started!); and the best beach, complete with Waikiki Beach Services. Terrific views of Diamond Head. This isn’t “it could be a hotel anywhere”......this is the Pink Princess of Waikiki Beach...a living legend. Aloha!

    Amazing Stay

    Reviewed by kristino190(Tallahassee, Florida) on Apr 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed in a family suite with our three boys. There was a loft with an awesome bathroom and a king sized bed, two beds downstairs and a bathroom, and a lanai. The only thing that would have made it better is if there would have been a second full bathroom. The hotel is gorgeous, and the grounds are beautiful. If you love a historic hotel, this is the place to stay. Great location around everything you could want. The only restaurant that was open was the Mai Tai bar, though. However there are so many great restaurants in walking distance it wasn't necessary.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5