Holiday Inn Resort Ixtapa
What to expect (based on 2602 reviews):
5 most recent TripAdvisor reviews:
Average
Reviewed by Hector M(Edmonton, Canada) on Feb 17, 2021
Average hotel. I got what I expected. Affordable price, decent food. Great service. One morning , the food was a bit salty, but I'm sure it was that morning only because the rest of the stay food was good.
Amazing trip !!!
Reviewed by Valeramos21(Chino Hills, California) on Nov 13, 2020
We had a fantastic week ! We got there on November 9th November 15th! Room was very clean and fresh. 2140 , it view to the Swimimg Pool , it made easy and convenient access to our room. They have 2 restaurants and 1 snack bar running all day. So kids were so happy ! At restaurant , staff is very friendly ! We met Adriana , “la capitana” she was very attentive and her custoner service was outstanding! Also we want to thank Francisco , Guillermo ,Ismael and Lourdes . We were very impress for service they provide us. Always there making sure that table was clean. We had everything we needed it. Swimimg Pool it’s no to deep , so you can enjoy it ! They have good variety of food for breakfast they offer vegetarian omelette! They offered entertainment at Night . Noche Mexicana the best , also noche de trovadora ! We highly recommend this place as family place ! We are so thankful for this amazing experience!!!
met and exceeded my expectations
Reviewed by W1603NCdonnas() on May 02, 2020
All the staff were friendly and helpful. There are too many to name. Hugo, one of the entertainment coordinators, was helpful, informative and fun. We enjoyed the table cloth dinner on the beach, as we watched the sunset. I was impressed with the live music and Karaoke night. The entertainment was fun for all ages. I enjoyed the 18 kilometre bike ride with the guests from the hotel. I rode almost everyday of my stay. Book early, as it is popular. The Sunwing representatives were informative and helpful. I look forward to returning to the Holiday Inn Ixtapa.
Customer Service is Amazing
Reviewed by lynnyj13(nd) on Apr 23, 2020
This was our second time at the Holiday Inn. The beach is amazing and Carlos is the very best beach waiter you will ever meet. The food is good enough so you can find something to eat every day. The bike rides are very fun. We had a tragedy at home that caused us to cut our vacation short and Isaisis (I may have misspelled that) at the front desk was more than helpful to try and help us find a flight home. I had dealt with him on much smaller matters, like my keycard not working, and he had always been more than friendly. The people who work here are not just employees of this resort, they tirelessly go out of their way to make you, the guest, feel like family and that you matter. That is what truly sets this place apart from any other we have been to.
Great place still
Reviewed by Jake L(Melita, Canada) on Mar 29, 2020
Little longer flight than PV. The place is very clean we had a garden view which was nice room 3177 nice and quiet at night to sit outside if you want. The food was very good. The snack bar was very good. The lacart is a little different only offer a few things on the menu and want you to pay for anything off if that's not the two choices . THE shopping is fun right across the street . Go to Frank's the food is awesome not a bad price have the pizza it's awesome. PEOPLE were very freindly in the shops as flee markets there not to pushy . The Beach is awesome nice walk of one end to the other in the morning sand get crazy hot by mid afternoon watch your feet. Entertainment was OK at night . The pool entertainment was fun during g the day. It stays a lot warmer during the night there than PV or Cacun . There wasn't many kids there during are stay which was nice . THey put on a huge party in the front on the Saturday night was a blast.
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.