Waikoloa Beach Marriott Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3405 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Relaxing!

    Reviewed by lindam364() on May 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort blends casual and classy in a relaxing and beautiful setting. Located on a lovely set of lagoons and a perfect beach with incredible sunset views, the resort offers guests everything they could need.

    Beautiful hotel

    Reviewed by kanicon(Los Angeles, California) on Apr 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved my stay here! My friend was able to book rooms here with her points. Beautiful property, clean and comfortable rooms. The pools were amazing. There was even a waterslide in one. Beach access steps away from the pool. Captured some of the most amazing sunset pics from there.

    Family vacation

    Reviewed by kventura(Ventura, California) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel is just ok, usually stay at Westin, Hapuna. The beach ok, we got hale building, which is good with kids has kitchen and 2 bathrooms. But doors are barn doors not very private. This is worth upgrade with family. Newer than hotel. Location is amazing. Have to say hard to get food, Hawaii not ready for everyone coming. Lava lava next door worth it, but 2 hour wait no matter when you go. Location is great here.

    Had a wonderful 7 day stay!

    Reviewed by AmrKal(Sammamish, Washington) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed for 7 days in the resort. Overall, we had a great stay. Pros - Great location. There are so many beach areas by the hotel. The one right in front is a little rocky but if you walk past Lava lava beach club, there are a lot of beach spots with good waves. We also visited Hapuna and Kua Bay which are close by for bodyboarding. Restaurants - The Kings and Queens markets are walkable. Access to many restaurants there. Hilton's Nui Italian had good food too. Lava lava has good food and the setting is awesome. Snorkelling and sea turtles - Snorkelling is great around the lava lava beach club. We also saw sea turtles on land and in the water while snorkelling there. We also visited Beach 69 which is close by and Kaahalu Beach (awesome - felt like an aquarium) for snorkelling. The heated infinity pool and the hot tubs are relaxing and fun for the whole family. Sunsets are great. Cons - Being a family hotel, the double beds are a little too small and tight. I wish they had rooms with Queen beds. Cafe is open only till 11AM and the restaurant is not that good. The nights with specials are ok. We had a package that included snorkelling kit for 2 every day but they said that was an old package and they said we had to rent them now. The rental at the resort is like $30 per day. We rented from Hulakai in Kings shops for about $25 a week. Lots of things are available only when requested - housekeeping, privacy sign (housekeeping came knocking at 8.45 am)

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Awful!

    Reviewed by vanessaannwoods() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Absolutely beyond disappointed in this property. Paid a lot more money to be in the Hale building-the room was average, nothing special. It did have a nice view. I paid the “bed and breakfast” rate and when I checked in was told there was no breakfast buffet due to Covid but would get a $50 credit towards food every day. Why offer the “bed and breakfast” rate if there is no buffet available? The rate should be removed from the website if it is not available. Total bait and switch. The hotel pool was overcrowded and dirty every day we were there (5 days). We asked to rent a cabana the first day we were there and they were booked for all 5 days. How does a resort on the beach not have a large supply of cabanas? They let people not even staying at the hotel get the very few areas around the pool with umbrellas. Even the pool employees commented on how frustrating it was. We had to fry in the sun all but one afternoon when someone who happened to be under an umbrella left and we raced to grab it. The very last day we were there a lady went around the pool checking to see if people had pool bands the rest of the time non resort guests were able to use the pool and chairs freely. This Marriott is more like a motel and absolutely not worth the money. The food was mediocre at best and way overpriced. The cocktails were expensive and left a lot to be desired. Food from the grocery store down the block was far better and less expensive. For the most part, the waitstaff & housekeeping were nice and tried their best. Absolutely would not recommend this hotel. Truly awful and a complete waste of money. Contemplated checking out after the first night and wish I had.