SAHARA Las Vegas reviews
2103 TripAdvisor reviews
Great time
rickylU3189XH on Mar 23, 2024
Good room, friendly and professional staff, clean quiet and comfortable. Good location. Wife both kids and I had a great vacation. From check in to check out all was good. The swimming pool area didn’t appeal to us as a family. But we were busy most times when it was open. Spa could not do our 15 year old daughters nails but found a nearby spa that did
Disappointing experience in an otherwise beautiful place
Maria L on Mar 21, 2024
We came here for our 12 year anniversary and was disappointed more than impressed. -The hotel lobby and common areas are beautiful. Check-in was a hot mess so be ready for a long wait (no check-in kiosks). Person who checked me in was very nice. -High resort fees which they say provide access to parking and things like the pool - which I find funny as the parking is free to anyone (no ticketing system or attendant - I never saw security either) and the pool was closed. -We stayed in the Marra room. The room itself was very pretty, the lighted mirrors were a nice touch. HOWEVER.. --when we first arrived we found the room had no soaps, shampoo, conditioner or lotion. I texted guest services (which admittedly is a nice option instead of calling) and they brought me some soap fairly quickly. --After we got the soap the bathroom was going to be used. But we found the bathroom "door" was just a sliding mirror. Cute, but it sacrifices function for looks. When we tried to close this "door" we found it left a HUGE gap on either side of the door frame - meaning you can see right inside. We called down to guest services who had a couple of engineers up to adjust the "door". They fixed the "door" to reduce the gap, but given the type and style of the bathroom "door" there will always be a gap. There is no way to lock the "door" or seal it (meaning every sound and smell is definitely making it's way into the room).. providing the same privacy as a curtain. ?? Big mood killer! ?? -After the maintenance guys left I turned on the TV and went to lay on the bed. --The TV is insanely dark and you have no options to adjust it. The TV channels are limited, you are unable to rent movies or use a streaming service. Also, the TV utilizes the WiFi and would disconnect for LONG periods of time. So if you wanted to use it as mask the loud bathroom sounds tough luck. ?? I ended up using my phone to watch things instead of the TV. -- While laying on the bed for the first time, I found orange dried spots on the "clean" comforter. Looked like dried food. We had only been in the room for less than an hour and never ate in the room. By this point I was over contacting guest services. So we just used the sheet and spent our time out of the hotel as much as we could. Since there is easy access to the monorail it wasn't hard to avoid being in the hotel. In short this was a lackluster experience. I wish I would have spent a little bit more to stay somewhere that was more thoughtful in their execution. I doubt we'll be back.
Stay Away
Experience767275 on Mar 20, 2024
It looked nice on the surface, but this hotel has issues. When we arrived, we were told the room we booked was unavailable, so we were "upgraded" to a suite with only one bed. We were told the rest of us could sleep on the sofa, or get cots, so we got cots which were fine, but they didn't bring any blankets. It was literally a struggle to get anything at this place. Towels, blankets, toilet paper. Things that should have been left by housekeeping. The toilet continuously sprayed water on the floor and had a really annoying sound. Despite being a non smoking room, it constantly smelled like cigarettes and weed, and I was congested beyond belief the whole time. The radio didn't work (until it did randomly in the middle of the night), and the side table USB port was broken (yes it was plugged in, and yes the power switch was on). One light didn't work at all, and there was an annoying sound coming from somewhere outside the window. The only positive was that the staff were nice. I feel like this was a poorly managed hotel with staff that couldn't meet the demands no matter how hard they tried. The staff and Magic Mike shows are the reasons for the hotel getting any stars at all. Everything else about it was disappointing. Just do yourself a favor and stay away.
No coffee machine, microwave, curtains won't open.
rajgoaguy (Vancouver, Canada) on Mar 19, 2024
For a high end refurbished room, shocked you do not provide a coffee machine. Coffee was not even easily purchased in the am - long line at Starbucks. Also disappointed no microwave in room. Whomever designed the room refurbishment, did a terrible job. We could not open the curtains - the motor or switch was broken. Maintenance guy came and could do nothing. Lamps beside the bed, could not be independently operated - were tied to the main lights in room, so you could not turn off lamps at bedside at night. Shocking oversight Extremely poor signage to self parking if you enter from rear of Hotel off Paradise Dr.
Residency match day
catherine595 (Ridgeland, Mississippi) on Mar 18, 2024
Wonderful place to celebrate such a milestone in our son’s medical career. Staff was amazing and thoughtful. Food was constantly high quality and the party atmosphere lasted all day and night. We will be back soon. Thank you to the Sahara management team and supporting staff for a wonderful stay.