Excellence Oyster Bay

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1946 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Honeymoon paradise!

    Reviewed by F9650BWnataliew(Asheville, North Carolina) on Aug 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellence oyster bay is absolutely amazing. We honestly do not have enough good things to say about this resort. First of all it is beautifully maintained- slightly isolated which for us was what we wanted to feel less touristy. From the moment we arrived we were greeted by Melton who took our bags and got us welcome drinks. We sat at the bar- which has an amazing menu for about 35 min until our room was ready and it was a great way to just reflect on the days travel. We got to our room- the junior suite with private pool and were just blown away but how nice and spacious it was. The walk-in in closet- rain fall showers and “xbox” where you can put all your used cutlery etc from room service were amazing features. Also there is in room hot tub with views of the ocean yet private and a beautiful rather large private infinity pool. We felt very private from the surrounding rooms. The room service menu is overwhelming there are so many options and the food itself was good. The restaurants at night were absolutely fabulous. We did not have a single disappointing experience food wise. In fact- we were sitting at the bar during at meet the staff event and the head chef Floris came by and spoke with us. In our conversation I had mentioned we wanted lobster but “The Lobster House” was closed that night. He took our name and room number and asked where we planned on dining and said he would have lobster for us and sure enough he did. We felt so special and the lobster was delicious. The pool staff and bar areas are also awesome. Be prepared to indulge in your choice of frozen cocktails as those are most popular. We met several bartenders who even above and beyond to make us different or special drinks and who really just very nice to talk to- Shemika (sp?) and Oswald. The entertainment staff was out of this world. We certainly enjoyed our pool side drinks but also loved the much needed change of pace from trivia to water polo tournaments and pool olympics, bike tours and beach volleyball. The entertainment staff including kyash but especially- Jovan Di Stinga - were exceptional in every way and people we are hopeful to call friends. The rooms were clean. The resort was very well taken care of. The fitness classes were great each morning. I ran down to the front gate and around the resort and felt so safe. Everyone at that resort and really Jamaica itself were so nice. I’ve lived overseas most my life and been to over 80 countries- I was impressed 100% by their genuine kindness and respect for their country. It was a great place to meet other couples in similar life situations aka honeymoon or engagement. We met people we hope to see again some day as friends. The coffee shop is also great- better than any Starbucks and all inclusive. As far as recommendations for travellers saying the resort- bring about 200-300 dollars in cash in small bills for tips. The staff absolutely deserves a bit extra for all they do. Our only recommendations to improve the resort itself are honestly almost laughable- They could use some fabric softener. It would be cool to have a honeymooners meet and greet or something like that from a social standpoint. We kept meeting people up to the last day of our stay that we wish we had met earlier. Other than that- it was perfect. We didn’t actually book the honeymoon package for some reason ( which is probably not necessary to be honest) but called the front desk when we saw the honeymoon banners on the other guests doors. We were able to get one with very little ease. They were so accommodating. If you are considering where or not the excellence club is worth it or not- we didn’t do it and I wouldn’t have changed a thing. Our room was honestly nicer than what we would have gotten that was not a “beach house”. You do not have access to 2 restaurants but there are so many more unless you are staying for 10 plus days you won’t get tired of the food. Alcohol wise- if you are someone who can’t live without grey goose, Hennessy or Tito’s then that’s pretty the only liquor you can’t have without an excellence club level. The main pool and bar is much nicer and fun than what I saw of the excellence pool. My advice is save the money and upgrade your room without doing the excellence club. The beach is small but enough. The cove is nice and there are plenty of non-motorized water sports available to try out. There is a cruise ship port close to the resort I was initially worried about but it has zero impact on views or clarity of the water. Overall we were 100% satisfied and plan to come back again to the same resort. That is a HUGE deal for my husband who comes from a one stop light town in the middle of nowhere in the USA who probably never wanted to leave the USA in the first place. We were really just blown away. Choose this resort- you won’t regret it at all. And there is no need to do any additional excursions unless you absolutely feel the need too. There are so many activities at the hotel that I couldn’t imagine trying to pack my day with more!

    Our most EXCELLENT resort stay EVER!!!

    Reviewed by emmarcial(Hartford, Connecticut) on Aug 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Every year, my husband and I, along with his cousins travel for our 8/16 anniversary. We had been die hard Sandals fans ( 5 years) but after Antigua last year, we wanted to try something new. EXCELLENCE OYSTER BAY was the place for us! It is only one year old, beautiful resort with gorgeous rooms, pools, restaurants, spa, a world class gym with complete with personal trainers who know their stuff and teach phenomenal classes (Cleon Bardowell and Kamer-the 5th strongest man in Jamaica)and beaches. The food was OUTSTANDING thanks to Chef Kevin’s of the Kitchen Table dedication to home cooked traditional Jamaican foods, gluten free pastries and Chef Wayne who presided over the other restaurants. The staff was friendly and very accommodating.The shuttle drivers and security guards were very knowledgeable, professional and on point. The staff at the Kitchen Table were outstanding-shout out to Tameka,Camielle, Shantel and of course Chef Kevin. Shout out to Fauna in the Hydrotherapy part of the spa, Kadiann for keeping our room clean and mosquito free. Garth and Listiana in the French restaurant, Rambo and Oswald in the Martini bar, Marcia and her crew at the Cielo Bar, Ronald in the Excellence Club, Donovan Cunningham and Demarco in security and our favorite of too many drivers to name, Kelvin. A note about the gym... opulent excellence Well done Cleon!,, Only suggestion would be more kettlebells. A word of caution for the bars- always ask for the brand of vodka or you will get the curse of the Carribbean- Kirov.....everything else was AWESOME!,,, We will definitely be returning! This could actually classify as a six star resort!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Excellence is Excellent!

    Reviewed by Mojuza(Holmdel, New Jersey) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned home from our 8 day trip to EOB. This vacation was truly wonderful and I cannot say enough about the resort and it’s staff. It’s a gorgeous inclusive resort that is very well maintained and cared for. We stayed in the Honeymoon Suite with ocean view and it was clean and beautiful. The food was delicious - especially Zenith and the Lobster House and the entertainment was a lot of fun. I have to rave about our very favorite spot The Cielo Bar. It sits directly at the beach, which is gorgeous and the drinks were outstanding. Our bartenders (and now friends) Marcia, Nacelia, and Alberto took such good care of us and made the best drinks on the island. We looked forward to seeing them each day we were there. The Excellence Club is well worth it... the 2 exclusive restaurants were delicious, the quiet pool areas were beautiful and the club beach area was where we met the amazing Winston who, from the second we met him, made us feel special and made us smile just to see him. These amazing people we shared our week with, catered to us and treated us like one of their own - calling us by name each time we met up with them and took the time to remember what we liked individually. I wholeheartedly recommend this resort to anyone thinking of going to Jamaica. I’d go back there without any hesitation at all.

    MYCON IS MAGIC! ?

    Reviewed by Wooslet(Woonsocket, Rhode Island) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a lovely 5 night Villa stay where we were pampered by 4 Butlers. Our Butler Mycon stood out as going FAR above & beyond the others & making us feel like royalty. He personally checked us in, checked us out, & took care of everything in between. He was also responsible for the most romantic dinner on the beach for my Birthday, which was the highlight of our trip. Mycon was consistently prompt in bringing us things before we even asked for them (ice filled buckets of beer, his *special* coffee delivered to us before we were even out of bed, packing a beach bag & escorting us to our Luminous Lagoon reservation via the “Jamaican Ferrari”, etc). It was OUR pleasure learning more about this remarkable young man & his family....I was actually tearful saying goodbye. Treat yourself & upgrade to a Villa even for just one night!

    Silent Disco Party

    Reviewed by ShakishaM1() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Last night Excellence Oyster Bay hosted a silent party on the verandah near the coffee shop. It was a great experience, my first silent party. Traveling with other couples and we all had pure laughs and danced the night away!! Resort must incorporate this once a week!

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX