Grand Palladium Jamaica Resort & Spa
What to expect (based on 9789 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Fitness centre
Reviewed by fatmata k() on Jun 17, 2019
It’s was great and I enjoyed my time here. The fitness instructor was very helpful. The equipment are clean and up to date. Stacked with towels and water. Shout out romario great personality ????????????
Staff Efficiency
Reviewed by Adventure691565() on Jun 17, 2019
This was my first time staying at the Grand Palladium Resort and Spa. We came on a family trip to celebrate my son graduating high school. The resort itself is beautiful, the staff is a different story. Upon arrival they failed to read the request section of my reservation, where I requested early checkin due to meds needing refrigeration and due to the travel time. They tried to prevent my early check-in. Once they agreed to place me in a room, they gave us a King size bed with a pull out sofa bed. it was me, my husband,our son and our daughter. My reservation clearly stated a request for two double beds and a pull out sofa bed. The staff do not respond positively to requests. They stand around a lot and don't assist in the dining rooms. On several occasions we had to get up to attempt to get a water refill. All their pools close at 6:00 pm, really, I came over with two teenagers and everyone must clear out of the pool at 6. We stayed Sunday through Friday and was disappointed that we had to continuously request washcloths and towels every night before showering. The refrigerator was not cooling and I requested it to be repaired or replaced, never saw anyone come to fix it and it never seemed to cool off, thus meaning I had to place my medication that required refrigeration in my brothers room. This was our first and last stay at the Grand Palladium, we will stick with adults only resorts.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Time
Reviewed by Ham2012A() on Jun 17, 2019
My wife really enjoyed the Aqua class with Ricardo! Its been so long since I’ve seen her enjoy a herself, great job Ricardo, I will take you up on the offer to take a training session with you in the gym before we leave and have a super grand palladium time
Water aerobics with Jovanne
Reviewed by Tisha W() on Jun 17, 2019
I Enjoyed everything about the water aerobics class with Jovanne at Sunset Cove. Great instructor with awesome vibes! Definitely recommend!!!!The beach is great I’ll be back with friends soon and it’s the place to be..
Water aerobics
Reviewed by FrequentFlier668714() on Jun 17, 2019
Omg... had so much fun doing water aerobics 15 minutes. Fun and great workout! A must try when you visit. Jovanne was a great Instructor - so flexible (I'm not) but enjoyed the 30 minutes. Even my 5 year old had fun!
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