Overview
The Reef offers the conveniences of home and the amenities of a luxury residential community. Adjacent to The Cove, The Reef rests upon the white sand beaches of Paradise Island with the gracious relaxation of the Bahamian culture. The Reef welcomes guests to unplug completely or plug in to all Atlantis has to offer. Residences at The Reef run from stunning studios to three bedroom suites with kitchenette or full kitchens, washer/dryer in unit or adjacent and magnificent ocean views.
Book by April 30 for travel before May 22,2024 and receive complimentary daily breakfast for two at Poseidon’s Table.
Including tax and gratuities. New reservations only; applicable to all room categories; no credits or cash for unused portion; minimum 2 night stay; check out on or before May 22,2024; full terms and conditions will be available upon check in.
Resort fees include
- Daily Access to Aquaventure waterpark
- Unlimited access throughout your stay to The Dig, Predator Tunnel and the largest open-air marine habit in the world
- Access to view fish and marine animal feedings
- Wi-Fi All Access
- Daily access to the Fitness Center for two
- Two Keepsake Reusable Water Bottles
- Dive-In Poolside Movies - as scheduled
- In-Room Coffee and Tea
- Resort shuttle service
- Daily Slot Tournament in Atlantis Casino
- Free Gaming Lessons (upon request)
- Unlimited local phone calls
Check in
4 p.m.
Check out
11 a.m.
Rooms
497
Inclusions
- Round-trip airport transfers
- Complimentary access to the Atlantis waterscape including Aquaventure, pools, waterslides, marine habitats, kids club, entertainment and the largest casino in the Caribbean.
- All taxes
Rooms
- 1 king bed, and 1 queen sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Kitchenette
- Mini fridge
- Coffee maker
- Crib (on request)
- Housekeeping
- Iron/Ironing board
- Safe
- TV
- 1 king bed, and 1 queen sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Dining room
- Fully equipped kitchen
- Coffee maker
- Crib (on request)
- Housekeeping
- Iron/Ironing board
- Safe
- TV
Amenities
Video
Mandara spa
Surge
Mayan Temple
Serpent Slide
Challenge and Power Tower
Rapids River
Free style swim
Bar
Atlantis Kids Adventures
Kids culinary room
Marina Village
Lookdowns exhibit
Ruins Lagoon
Stingray experience
The Dig experience
The Dig
Casino
Wedding
Lobby
Cascades pool
Reef view
Starbucks located in lobby
Resort aerial view
Lagoon Bar & Grill
Beach
Aura entrance
Location
Reviews
Family vacation
Jim N (Bradenton, Florida) on Apr 20, 2024
The reef offered plenty of space in the two bedroom suites for the parents and the kids to have their own rooms. Also gave the kids an opportunity to stay with Mimi and Papa. The rooms were clean and had a full kitchen for the baby and a few in room meals.
Be safe, stay away
Tom C (North Bergen, New Jersey) on Apr 17, 2024
I recently visited The Reef at Atlantis with high hopes, but unfortunately, my experience fell short of expectations. I’ve encountered various situations, but this trip left me feeling disappointed. Pros: - The oceanfront views were breathtaking. The resort’s location on Paradise Beach provided easy access to the water and stunning sunsets. - The staff is friendly and professional from the front desk to the lifeguards. - The resort is clean and immaculately kept. It’s almost a brochure come to line Cons: - Poor Customer Service: The front desk appears to be chronically understaffed, leading to frustratingly long wait times for service. When we were able to get their attention, the staff was very polite and courteous. - Overpriced Dining: The price of dining is VERY expensive. Average costs for each meal for a party of four is well over $150 for any place that allows you to sit down. Even a sandwich and a drink can get you over $100. Even with a prepaid dining plan, it doesn’t go very far. - Overpriced Amenities. Babysitting charges can easily get into triple digits just for 2 hours. - Aquaadventure water park is very nice, but useless. We spent most of our afternoon waiting in line for the rides. - Coffee: Starbucks is available. This is a great amenity except in the morning at prime time. The line extends outside the door into the lobby. The Reef offers coffee as an alternative, but charges extra for this. This seems rather excessive since "The Reef" charges a $70 daily “resort fee” which does not include the coffee or breakfast, for that matter. Towel service is a $12 charge. Pretty soon it felt like anytime you needed them, a charge was added to your bill. - Inefficiencies in Personal Assistance: Many tasks still require personal attention, such as fixing hotel keys that frequently malfunction or even just checking your dining plan balance. Once you understand how fast the meter is ticking for the privilege of staying here, it really takes away from your enjoyment. I understand that Atlantis is in debt, but this is ridiculous. Harassment and Bullying: Shockingly, my family and I were subjected to harassment and bullying by two teenagers staying at the resort. Their behavior was unacceptable, and it ruined our trip. At one point, the two were banging into our door and terrifying my wife and two small children. To my dismay, the hotel staff were of no help. Lack of Response to Complaints: Despite multiple complaints and reports, our requests for a room change or extra security were not heeded. We were told a room was simply not available to switch to. Security Concerns Ignored: Shockingly, our bullies lived on the same floor and their parents/ guardians were never around. Our security concerns were NOT addressed, despite numerous calls, complaints and reports. Security personnel later confided that these two were known problems (yet nothing was ever done, of course). Because security was not present and our rooms were not switched, I ended up taking matters into my own hands when the harassment got too far and getting arrested while protecting my family. I spent the first night of our family vacation in Bahamian jail. This could have been avoided had the management either switched our room as requested or provided extra security on our floor. Arranging for babysitting services is needlessly complicated and time-consuming. Due to the additional legal proceedings, two babysitting sessions were required at great expense. A room service charge was also required as my family was confined to their room for safety on the second day. $80 for a light breakfast for a mother and 2 kids is ridiculous, especially since it was required. My family was relocated for a night after I was arrested, of course (it seems there was a room available after all). Over $3000 in legal fees were incurred as a result. Conclusion: In summary, my trip to The Reef at Atlantis left me feeling frustrated and disillusioned. This was my first vacation in 6 years and I was disappointed that the Reef, while pretty is simply not able to provide a very basic function of security of its guests so they may relax and enjoy their stay. Management was made aware of our plight and still refused to lend assistance. Do yourself a favor, and stay very far away.
Vacation Offers
-
Save up to $400 with a minimum 4-night stay at select Atlantis hotels in Nassau.
Nassau
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
