Embassy Suites Hotel reviews
4677 TripAdvisor reviews
Would happily return
DawnH189 (Moretown, Vermont) on Mar 22, 2024
First rate hotel. Staff was super responsive to requests and there was a lot of attention to detail in a way that anticipated needs and comforts. Great location and terrific view from our room on the front of the building looking out over the river.
TERRIBLE HOTEL! DON'T EVEN BOOK
197janel on Mar 18, 2024
Do not book at this hotel. They take your money and do not allow cancellation/modification to the reservation. I just lost $2800. Not a luxury hotel if they cannot accommodate changes and have terrible customer service. Will never book Conrad or Hilton hotels ever again.
Love the location
DruxFam (Midhurst, Ontario) on Mar 18, 2024
We loved this hotel! It is in a quiet area without the usual car honking and sirens. We enjoyed the suite with separate bedroom and wet bar. The location is great - across the road from Brookfield with many great restaurant and cafe options. It's also a nice area to walk along the waterfront.
Conrad is Just OK
Paradise782431 (Dallas, Texas) on Mar 17, 2024
Great rooms. Clean. Comfortable. Service in restaurant (except bar) is surly & slow. Odd misses — like security banging on door at 5 am to look for prior customer’s shoe on first night. Eventually — after I asked — security manager apologized. Too little too late. Terrible start to otherwise nice trip.
Excellent roof top bar
Kristof_M (Luxembourg City, Luxembourg) on Mar 06, 2024
Given there was quite a bit going on in NY while l was there, the hotel was fully booked and prices were fairly high. I’ve based my review on the price paid, and service received. Stayed in one of the suites. Great room, especially for New York. The bar, and staff, were very nice. Bit disappointed about breakfast. Prices are significant, but couldn’t even get a coffee as the “machine was broke”. Staff wasn’t very enthousiast and had the impression they didn’t want to be there. Roof top bar is excellent, must to visit when staying in the hotel!