New York Marriott Marquis

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 12731 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Worst Experience You Could Have

    Reviewed by bg_ads(Saudi Arabia) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This is probably one of the worst hotels I have ever stay at and I stay in a lot of hotels.. it is overcrowded, outdated and managed by incompetent staff..you have to stand in long queues for chucking in, checking out, having breakfast and any other activity you could require the staff for.. True the location is a big plus but guess what so do other 50 hotels in the same area that you would probably have a better value for what you pay.. The hotel has a charge of 30 dollars per day with is not an option to have drinks and enjoy the internet.. To top this experience, my breakfast was included with they give you a coupon for and although I showed it the staff at the restaurant they charged me the breakfast later after leaving..

    Great location, great hotel

    Reviewed by Travel4Fun465(Tallahassee, Florida) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My daughter & I stayed here for the second summer in a row. Checked in on Monday. Plane arrived in the morning. Our room was ready when we arrived @ noon. Room 4239. Our housekeeper was super friendly & did a great job of keeping our room clean & ready for us. Our flight left on Saturday @ 5 and we were given a late check out time of 3:00. Concierge lounge in on the 39th floor.

    Awesome stay

    Reviewed by M2618TLannaa(Lake Mary, Florida) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our second time staying at this location. Wonderful customer service all the way around from front desk, housekeeping, concierge lounge and on and on. Great location and can’t wait till go back again!!!!!

    Great central location

    Reviewed by Steph H(Knoxville, Tennessee) on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is huge! Great central location for our first venture to NYC. We really enjoyed the sunset in the View revolving lounge on the 48th floor. I was not thrilled by the food for room service. The elevators were tricky at first but we figured it out

    Great Location

    Reviewed by Kimberly W(North Carolina Mountains, North Carolina) on Jul 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just stayed here for 4 days. The place is a great location to everything. The rooms and everything was very clean. They do want to charge you a fee of $30 a day that you don't have to pay. The person checking us in was very nice about removing the fee. We were on the back side of the hotel and had a great view of the river. The hotel is right in Time Square. You had subway stops close by on any side and if you were taking the hop on hop off buses they were closed by to.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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