Sheraton New York Times Square Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10924 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location for family trip

    Reviewed by aty555(Philadelphia) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We’ve stayed at a lot of midtown hotels, and each has their purpose. But our first time at this Sheraton was great and we’ll be back. It’s a quite busy hotel in a perfect location for all the theatres, Rockefeller Center, etc. Checkin staff are efficient and helpful, the room was spacious by NY standards, no longer waits for elevators (a pet peeve of mine in big hotels) and our rate included breakfast. Cesar was our breakfast server in the hotel restaurant and he was the highlight of our visit. Overly kind, always had a smile, and went out of his way for our daughter. We’ve already moved a December reservation from a hotel nearby, to stay here again when we come back. Highly recommend for families based on location, helpfulness of staff, and room size.

    Incredible experience.

    Reviewed by Lissette C(Santo Domingo, Dominican Republic) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The location was perfect. So close to central park, public transport. walk away from Times square, and Rockerfeller centre cant really fault it. When we arrived check in was prompt, and was told a room was available for us, great! The room was clean and the bed and pillows so comfortable.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great Stay!

    Reviewed by dmurray269(Cleveland, Ohio) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I enjoyed my stay with Sheraton as with previous stays there. The staff is friendly and courteous. The plain and fruit filled “lobby water” is excellent! I dined in the restaurant, had beverages at the Starbucks lounge and shopped in the gift store and the jewelry store. It was a great stay!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Not the usual cramped room often encountered in Manhattan

    Reviewed by D K(San Diego, California) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spacious, clean and quiet . Something wrong in the room ? The staff are on it. Attentive . Did not utilize dining facilities or bar , but the room was very nice, Will return . Security seemed watchful and alert . A good experience overall

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice hotel, well located

    Reviewed by Chris Y(Virginia Beach, Virginia) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is very efficient and well located. We had a meeting there and everything ran smoothly. The front desk and concierge are run well without long lines. The elevators are fast. Our only critique is the shower pressure which is poor

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5