Overview
Located in Runaway Bay, on the northern coast of Jamaica, this all-inclusive resort is the ideal destination for a family vacation. In addition to onsite amenities and activities, the resort is surrounded by beautiful pristine beaches and it's close natural parks and many interesting areas to visit, including Ocho Rios and Dunn's River Falls.
Check in
3 p.m.
Check out
12 p.m.
Rooms
850
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 a la carte dinners per week (reservations required, dress code in effect)
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
Amenities
Location
Reviews
Wonderful vacation in Jamaica
Shannon G (Halifax, Canada) on Apr 20, 2024
We arrived the morning of April 7th. Check in was smooth and we had to wait until 3:00 for our room which we expected. While waiting we enjoyed our time having drinks and exploring. Our room was in building 17, top floor, corner room. It was a renovated room and very nice. The patio door didn’t close properly when we first got there but a call to reception and they were there quickly to fix it. The bar fridge was stocked every day and we left a tip each day to get more beer and water. The housekeeping staff was also great and quick to clean our rooms every day. The beds were comfy :) We spent most days at the kids park which our 9 yr old daughter loved. Garth and Leon at the bar there were amazing and treated us very well. The lifeguards were all great! We spent some time at the beaches. Snorkelling is best by wedding gazebo. There are bathrooms and a beach bar on the other beach past the kids park. We are at buffets most day which were great, something for everyone. The Knife was ok and Dolce Vita was good :). We enjoyed the snack place by the pool during the day, chicken, burgers, fries etc… Don’t buy souvenirs at the lobby shops. Go to the village behind the waterpark (top floor). Tons of shops with much lower prices. Being straws and insulated cup. Towel clips as it was quite windy every day. It is HOT there. Been to DR and Cuba before but Jamaica was the hottest. All the staff we encountered were amazing! always friendly and always said hello. We all agreed that they made the trip, we had a great time chatting and hanging out with the staff at the kids park during the day. We will be back someday for sure!
Incredible Hotel with some rude staff
lorjtravel (London, United Kingdom) on Apr 20, 2024
This is the biggest Hotel in Jamaica with 5 stars. It is Spanish owned has the fiinest bars and restaurants. It has 11 restaurants but I didn't get to go to all of them as I needed more days there. I got upgraded to a better room but I didn't like the bathroom design, it was not screened off, from the doorway only the shower an the toilet so if anyone opened the door you would be exposed. The fridge only had 2 beers and 2 cokes and a bottle of wine and water considering it was an All inclusive, no snacks either. The 2 breakfast restaurants were outstanding. The pools were crowded because a lot of people came over from the Luxury side of the resort. This hotel had over 1300 rooms it was huge but the only downfall for me was it never felt like you was in Jamaica. It felt like we was in Spain. Some staff were rude to us, all they wanted was a tip. I'm black and I give tips!!!!! I waited at the bar and the staff would serve the white people first. I've travelled all over the world but have never experienced this yet. Come on fellow Jamaicans please do better and be professional. The hotel was fabulous but had no Vibe and character I felt like I was in a posh jail. I visited other 5 star Hotels in Jamaica the staff were not like this. So they just need better customer service training to be polite.
Vacation Offers
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Enjoy hotel savings and up to USD $1055 in resort credits with a minimum night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Cancun, Ocho Rios - Runaway Bay, Montego Bay
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