DoubleTree Suites by Hilton Anaheim Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2910 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Visit easy walk to Disney

    Reviewed by dextrip(Reno, Nevada) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for weekend to go to Disney with my wife and son. Showed up at 5 on a Saturday and was able to find parking with no problem. Booked the extended weekend package and with parking it was only about $80 than the Motel 6. Walk to the park is about 20/25 minutes, and to the Toy Story parking lot for a free Disney shuttle it is about 7 or 8. The room was spacious and clean with no defects or mars to the walls or bathroom. For the first time I could say that I was given plenty of towels and did not have to call housekeeping for them. We did not try the restaurant or bar and ate at the Carls Jr. next door and there other places to eat near by. The pool is semi-heated and the hot tub was great. Towels were available at the pool. Overall this was an above average hotel for the Disney area and we would stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    No Club Lounge like other DoubleTrees/Poor Customer Service.

    Reviewed by D7535GCmaryh(Mabank, Texas) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This hotel was not what I am used to for brand. No lounge for club member. Customer service was poor at best. I was charged $120 to get out of parking lot. (only there for 2 days) Wrote manager and no reply after whole day. Not holding my breath. Location was good and we did get sleep. Problems connecting to Wifi for some in our party.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-1

    Value

    Value-3

    Good Central Choice

    Reviewed by glambert2019(Knoxville, Tennessee) on Oct 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here on a business trip. Very close to convention center and easy walking distance to restaurants and bus stops. Room was clean, bed was comfortable, and room was fairly quiet. Checking in was smooth and seamless and the staff was friendly and helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Unfriendly and uninviting

    Reviewed by Jordana B() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Unfriendly staff. Crowded rooms. Outdated lobby area is as cold and unwelcoming as the staff. Gym is a closet with damaged tiles o on the ceiling. Go to the other DoubleTree near The Block if you're in the area! One million times better!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-2

    Double Tree Anaheim Business Trip

    Reviewed by 775dougo(Calgary, Canada) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Double Tree Anaheim is a short walk from the Convention Center and from Disneyland. We had a suite room which we found had ample room. The room was clean and the beds were comfortable. There is a small gift shop in the hotel and a restaurant with a reasonable buffet in the morning. The streets are safe to walk - although there are homeless people sleeping on the streets after dark.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4