Hampton Inn and Suites

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1475 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good stay

    Reviewed by jtornero20() on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good hotel, the front desk was great. However the staff in the breakfast area were not so friendly and many items were out by 8am. Rooms were roomy and very clean. Only one elevator working for the entire hotel so it took forever to get to your room

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Convenient Location, Spotty Service

    Reviewed by Peggy D(Yonkers, United States) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Front desk service was inconsistent : some staff friendly and accommodating, most abrupt and unsmiling. The wait staff at breakfast and cleaning staff were more consistently friendly and helpful. The quality of breakfast was inconsistent.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-2

    Value

    Value-3

    DISASTER FROM BEGINNING TO END!

    Reviewed by jennifermnye() on Aug 14, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Dont stay here! Charged my credit card $1,038 for a $260 stay! I was told it's a "glitch" they have known about for weeks but are NOT notifying guests. I am beyond angry and have had to take this up with MANY people. Also, elevator broken and issues with room cleanliness upon arriva .

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-1

    Hotel met my need

    Reviewed by jazelletaylor() on Aug 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Came there for a conference at the convention center. Rooms were clean, staff was friendly upon arrival. Only issue, I was there 4 days and received 0 housekeeping...so I had an overabundance of dirty towels in my room, took out my own trash, and had to request my towels daily. There was also only one working elevator so for a busy week being on the top floor, that was a huge inconvenience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-4

    Convenient and comfortable stay for Disney trip

    Reviewed by HCS(Santa Maria, California) on Aug 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I got a great rate on this hotel via Priceline Express Deals so I wish I could give it a 4.5-"circle" rating on TA because for the price I paid, I feel it was a pretty dang good place for a 2-night stay for 2 adults. Pros: - modern, clean rooms - huge (for a hotel), well-equipped fitness area - fridge and microwave in room - friendly front desk staff - comfortable beds (firm mattress, which I prefer) - a fair amount of little extras, like lemon-cucumber water available in the lobby, 24/7 coffee (although when we got it in the evenings, it was luke warm or cold) / tea / hot cocoa, cinnamon rolls and pastries at the front desk in the evening, etc. - standard / adequate hotel breakfast (waffles, eggs, breakfast meat, cereal, yogurt, fruit, bread, etc.) (although the breakfast area can get pretty overwhelmed with families) Cons: - walls are thin and noise comes from the halls right in to the room... bring earplugs - we were put in an ADA room (as is often the case when booking from Priceline or Hotwire), which lacked enough hooks and bars to hang towels... I didn't want to hang my hand towel on the assistance railing around the toilet - room doesn't get very dark due to the gap between the curtains and the a/c unit... you might be able to stuff a towel in the gap if you get desparate - bathroom door was one of those barn-style that slides on rails and it didn't close all the way... door wasn't wide enough to fill the doorway... not sure if all the rooms are like that, but if they are, hopefully you are okay w/ your travelmates hearing you do your business. Wasn't an issue for me and my husband of 18 years but it might bother some people. All in all, we found this place to be a great spot for our weekend Disney getaway and is certainly a place I would recommend and stay at again, especially if I can get a similar bargain price to what I got this time!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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