Holiday Inn & Suites Orlando SW Celebration Area

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2051 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    a load of sh*te an they call it a Holiday Inn

    Reviewed by Pete D(New Brighton, United Kingdom) on Nov 15, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    like living in a motor home house keeping only once a week or pay more for every day service this is not what i would call a hoilday Inn it was the first and last time stay Also they tried to rip us off with the pool cabana my wife was there for 2 hrs and had no service and the mini fridge was empty it took us an hour but she stood her ground they called 2 security jokes but she made the girl give her full refund this not what i would good customer service there is only 2 entrances/exits for for all the guests and if your going to theme park in the morning you had better get up early because you will not be the only people going out to the theme parks in the morning

    Amazing

    Reviewed by ReyRey305(Hialeah, Florida) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Gray hotel. The room was newly renovated and was immaculate. Spacious rooms and bathroom. Had all of the amenities needed to make it a great stay. Friendly staff. Will definitely be staying there again.

    You have other options

    Reviewed by mroyal35(Lakeville, Minnesota) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We were looking forward to our trip and when we arrived at the hotel there were only a couple of cars in the parking lot which was confusing because of how close this hotel is to the Disney Parks. We checked in with no issues and the desk attendant was nice and professional. The 2 stars we give is because of the location and the desk clerk. When we got to the room there was no seal on the door or sticker to show that it had been sanitized. We know about this because we stay at hotels often for work. The room had a clean appearance. While trying to unpack, I went to turn on the light by the bed and noticed that it did not have a lightbulb in it. Really? The hot tub was not able to be used and it had cones and tape around it blocking it off. Our room had a view of the pool area including the towel tent that had black mold or mildew on it. The next morning we woke up to take a shower and had no hot water! Then we find out that we had no breakfast. Out of 3 elevators, only 1 was working. We had reserved 4 nights but after 1 night, we didn't want any more and checked out to go elsewhere. Very disappointed!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-1

    Service

    Service-4

    Clean, Friendly, Disney Trip

    Reviewed by FielderAdventures() on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My daughter and I stayed here 2 nights before we checked into our Disney hotel. The room was very clean. The bed was super soft. The front desk staff was very nice. We didn’t have breakfast or house keeping because of COVID but we truly enjoyed our stay and will be back soon.

    Good stay

    Reviewed by 425shaw() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Only real downside is that free breakfast was offered and when we got their we were informed they weren’t going to do it and we felt that was in the value of the room we got. Otherwise it was a beautiful room with a big comfy bed. Room temp was perfect when we entered which was nice because we went in and passed out