Renaissance Esmeralda Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1371 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Hotel

    Reviewed by Heather7172(Chicago, Illinois) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel was great. Rooms were nice. Gym was excellent. Loved the pool. It was about a 2 mile walk to Starbucks and shopping, which I loved to do everyday. We didn’t notice any construction while we were there, but we did get a note that they were shutting off the water between 1-3 one day. We were at the pool during that time so it was not an inconvenience at all.

    A Great Host for a Conference

    Reviewed by jim1231(Statesville, North Carolina) on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently attended a large conference held at the Renaissance. Overall it was extremely well managed and well run considering the huge number of attendees. Food choices were great. Service generally good. Rooms comforatble (see belwo for details). Conference rooms comfortable. HIGHS Great Wifi Large TV with easy to use guide Comfortable bed Shower in the tub very good 2 sinks in bathroom Parking relatively close (in deck) LOWS Can't darken room from sunlight (louvers don't do the job) No slippers - only 1 robe Pipes in walls made noises No in room recycle I believe there are upcoming renovations that can correct some of these issues. But overall kudos to the hotel for making this conference work so well.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-3

    Beautiful views from brightly updated rooms

    Reviewed by Dawn H(Amarillo, Texas) on Oct 04, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The room was bright and comfortable updated throughout. Unique wood shutters covering the sliding door to small balcony could be opened to spectacular views of the mountains and overlooking the golf course. Several outdoor conversation areas wrapped around large fire pits. Waterfalls and beach entry pool gave true resort feel. Cozy lounge, roomy conference accommodations, and good food made it easy to stay, play, and network.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    After a 4 hour drive I get greeted to a dirty room?

    Reviewed by 541hayleyb(Laguna Niguel, California) on Sep 23, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Upon calling reception I am left outside of my room for over 30 minutes. No apologies, nothing? Such a shame as I am sure the rooms are nice. Parking is a fair walk around moving trucks and renovation guys. Not happy.

    Spectacular Service

    Reviewed by GWM160(Boston, Massachusetts) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a wonderful resort with great food and great service. I’m not a golfer, but I overheard great things about golf. The pool area is spectacular. I was recognized for my Marriott loyalty at every turn. The hotel was under renovation, so there was some noise, but the management communicated it well with daily maps that indicated where the noise would likely be. The new rooms are beautiful. While this is a great golf resort, it is also meetings oriented. They did a great job with events that I attended. I recommend you avoid rooms that enter from over the main atrium. The noise from convention groups gathering at the lobby bar can be annoying. The venue Stir was used for an “after party” and when the revelers came out after 1 AM they were very loud and it resonated into the room. Music also plays in the atrium all night. While is is generally soothing “spa music” it can be heard in the rooms in this area all night.