Best Western PLUS Mesa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 568 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good Price but needs to update more rooms

    Reviewed by Safari60780655594(Bay City, Michigan) on May 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Nice place and location. Wanted king size beds and those rooms had not been updated yet. Staff was friendly. Generally building was clean and close to highway and shops. Great places to eat close too.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    A bargain ...

    Reviewed by davidlgilmer(Kerrville, Texas) on Apr 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    ... in a quality hotel. The room was great, and located per my request. Staff was friendly and efficient. The breakfast facility was clean and kept well-stocked. Last, but not least, parking was plentiful and convenient. The only downer is that arrival from the north and departure to the south along Gilbert Rd can be a mess at heavy traffic times. It's best when departing at such times to go north to Southern, then east or west to the next major street with a Superstition Freeway on-ramp, then drop back south to the freeway.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great location

    Reviewed by Mike S(London, Canada) on Apr 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lots to see and do and eat close to the property. Rooms were decent enough and quiet too, staff was friendly and helpful, and the pool was very nice. Plenty of parking and easy access to and from the highway.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wedding trip

    Reviewed by Roger S() on Apr 24, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The best thing was a great breakfast. Refrigerator in room did not work but a new one was provided promptly. Pool and hot tub was nice. Even though recently remodeled the bathtub was not. After taking a shower I was standing in 8 inches of water. The hot water at the sink took forever to get hot. Ice machine on my floor did not work.Parking lot shared with other businesses.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-3

    Decent Stay, Slight Improvements Could Be Made

    Reviewed by EZGruv(Las Vegas, Nevada) on Apr 23, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Check in was fast, easy, and informative. I did appreciate the suggestive selling of the bar & grill next door; knowing I could get a discount with my room key was a nice touch, even if I didn't partake. The room was comfortable. I always appreciate a desk with a desk chair to sit and work. A comfortable couch as well. What I didn't like was the deadbolt on my room (432) was useless; the hole in the door frame wasn't in the right position for the deadbolt to fit into it. Completely useless. Breakfast was mediocre. Hot eggs, sausage, etc are nice...but if you advertise breakfast at 6am, have them ready at 6am...not 6:30am. I'm an early riser because I have work to do. I ended up with a generic muffin one morning, and going to McDonalds another day.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4

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