Pointe Hilton Squaw Peak Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4006 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    two rooms good for families

    Reviewed by mplstom() on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We came here for the lazy river and pools and were happy with our choice. Stayed one night and the kids spent 4 hours each day in the water-- both at the lazy river part and the smaller pool near our room. Beds were great, two queens in a room and a pullout in the main room gave us chance to go the bed early and let others stay up late.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-4

    Gross

    Reviewed by Sightsee35191506569(Mesa, Arizona) on Jun 23, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Pool area was not kept up. Beer cans everywhere. Looked more like a frat house then a family destination. Dinner at Rico’s was great but breakfast was horrible. Eggs were soggy, bacon and “crispy” potatoes as well.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-4

    Value

    Value-1

    Crumbling, outdated, NOT a four star stay

    Reviewed by Rider911(Phoenix, Arizona) on Jun 22, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I’m incredibly disappointed by the quality of every facility at this “resort”. The carpets were stained, the shower outdated and abrasive, the building itself in desperate need of painting, repair and a complete remodel/redesign and I would classify it as 2.5-3 star resort. I’m very unimpressed as a Hilton Gold member and can’t believe the price I paid for this experience. The pools were like a drunken frat party at night, complete with loud college style behavior and cans and beer bottles permitted on premise. Shame on you, Hilton. We have told everyone we know to stay clear of your Phoenix properties.

    Needs a remodel/refresh

    Reviewed by aaronr261(Prescott Valley, Arizona) on Jun 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel rooms and overall are just old. The water park would be nicer if kept cleaner and old food was picked up. There are birds all over picking up old fries and stuff. Got a good rate, which makes sense now, get what you pay for. The restaurant, Rico’s was understaffed as we had to wait 30 min for a table, when the restaurant was no where near full. We were told the kitchen was overwhelmed with room service orders. The staff was nice, but overall an average experience.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-3

    A must stay!

    Reviewed by Tina H(Phoenix, Arizona) on Jun 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I live in AZ and whenever friends/ family come in town, this is my go to hotel. I recommend to all my friends/ family and if they're staying with me I book at least 1 night here. We can eat, drink, float and just have a relaxing day/ night.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

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