Fiesta Americana Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4605 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Food and Great Staff

    Reviewed by kristabarker1(Scotch Creek, Canada) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you to all of the staff for making this a great Mother Daughter get away. My mom is celiac so cannot have gluten and they were very accommodating. Maggie, Milton and Mariana were great as were Ivan, Gume, Rosalio, Sergio, "Nacho" ,Hugo, Daniela, and so many more. We will be back

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Amazing!!! Beautiful location and super staff!!!

    Reviewed by M510LUstephenm(Colorado Springs, Colorado) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife, sister-in-law and I stayed the week of October 6-12 and this small resort blew our minds!! Service is superb and everyone were so willing to always serve us with beautiful smiles. From the first day Eduardo(bartender)remembered my name the whole stay, he was so awesome and made excellent drinks. And for pool and beach service Ignacio, Rafael, and Hugo were super top notch. These three were AMAZING! They always were checking on us and we never had an empty drink and they would serve food from the delicious cevecheria or beach grill. Burgers and hot wings are very good. In the Mexican restaurant Pedro and Alfredo went above and beyond, excellent service as well. Mario is also an amazing person and was always checking on us in all the restaurants, and took time to talk to us and give us some tips for around town. Roberto and Francisco provided excellent service in the Italian restaurant as well. And for the lobby bar in the evenings Fabiola and (I believe Milton’s sister) took great care of us too. Milton was a fun and provided us the best entertainment every single day! He’s So much fun and keeps you going all day long and it was great talking with him. These people became our friend’s and we can honesty say they all hold a special place in our hearts. We were actually very surprised at how good the food is here. We’ve stayed at plenty of AI’s all over Mexico, Dominican Rep. Jamaica and this place by far had the best food. The resort is in a great location and super cheap Uber or bus ride into town. We loved the beach and the water was beautiful!! We would definitely stay here again and really fell in love with Fiesta Americana. As you can see I wrote mostly about the staff. Everyone mentioned above and including the rest of the staff at FA are amazing. They went above and beyond. These are really great people here. Take a little time out and get to know these people and your experience will be much more Amazing!! The grounds are kept very nice and the whole resort is so clean!! Our cleaning ladies for our room left our room spotless every day. Great job to them. And I have a new nickname now when we return to FA.......Estebandido!!! Thanks Nacho!! If your thinking about booking here I’d say do it. Great place, great location, excellent food and AMAZING STAFF!!

    Barbara Lindsay

    Reviewed by Happiness670150(Williams Lake, Canada) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Second visit to this resort. The staff are amazing, some remembered us from last year. The food choices are good, I have Celiacs Disease and the chiefs and waiters accommodated my diet needs. Maggie you are amazing, thank you for making our stay special. Cannot mention everyone but Gume, Rosaleo, Sergio, Hugo, Karen thank you for your service. The only thing I noticed that took this resort down a notch was all the chipped glassware hope your management purchases new ones soon.

    Excellent experience and customer service!

    Reviewed by jstravellover(San Diego, California) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an excellent experience staying at the Fiesta Americana in Puerto Vallarta. I believe that because we had the fiesta clubrooms it made the experience extra special for not that much more money. We started our experience having dinner at the Italian restaurant. Gustavo was our waiter and he was exceptional. The ambience was beautiful, and they had a fabulous piano player. We had delicious carpaccio for appetizer, the prosciutto wrapped shrimp and steak were both excellent. Everyone at that Sonne pool were exceptional, Ricardo, Karen, Daniele. I’d like to give a special shout out to Orlando. He made us feel extra special!

    Good Hotel

    Reviewed by daflle(Mexico City, Mexico) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Fiesta Americana Puerto Vallarta All Inclusive and Spa is a good hotel to stay. It’s a bit outdated (hasn’t changed in years), but the staff and the service is great. Many restaurants to choose from with great food.