Plaza Pelicanos Grand Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2988 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Horrible

    Reviewed by Anty N() on Apr 19, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We stayed this resort Apr 10 to 14 2019. Guys let me to you all my experience. When the taxi drop us to the hotel I thought we are in different place it doesn’t look like the pics we saw when we book it. Not on the beach they lie don’t believe it. Food was horrible they run out foods quickly. Hotel stuff was worest except the bellmans they are nice. Managements was horrible. Restaurant stuff if you don’t tip them you come back again you don’t get good service. There is absolutely nothing to do this hotel except swimming pool that’s all. All this restaurant they listed it on the site not true it’s only 2 place to eat period. You get what you paid for basically. Worest experience ever. We went to different resorts to check actually we find similar prices but great services. I will never go back this dumb again. Do not waste your money I swear y’all it’s not worth it at all. My birthday trip was horrible bc of this Place

    Great Resort.

    Reviewed by Diamante3917(Vancouver, Canada) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Early bird buffet discount for RCI members was great value. Entertainment staff were great, Mario, Yami, Alfredo, and Lorena, actually all of them. Night shows very good and varied. Janeth at the towels so delightful. Location is central to Mega groceries, lots of restaurants and bus stop to town.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Gicele at kids club is lovely

    Reviewed by VirginieN1() on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The resort is ok, Food is not amazing, often not very warm. The manager was not very helpful. The site is nice.If you have kids, the lady named GISELE at the KIDS club is amazing. She is so kind and has great pedagogical skills, I felt totally comfortable leaving my child with her. thank you so much...

    Stunning Resort Grounds

    Reviewed by Linda P(New Smyrna Beach Florida) on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a very beautiful spot with the sea as your backdrop, sky blue swimming pool, outside gardens, lots of lounges & tables to enjoy the great outdoors. Food & drink service available all day long. Servers are friendly. Lunch buffet is good, & their bar is ok ?? Entertainment also offered. The suite our family got thru time share booking was ok but somewhat dated, hence the 4 stars ??

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Value

    Value-4

    Great location, super clean and authentic

    Reviewed by Marie M(Mission, Canada) on Apr 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Walking distance to centro, lots of great restraunts in area, super friendly staff and very clean units, beach loungers and pool loungers in great shape, entertainment in the evenings for those that stay home at night,

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX