Grand Park Royal Luxury Resort Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    5. Grand Park Royal Luxury Resort Puerto Vallarta
    6. Grand Park Royal Luxury Resort Puerto Vallarta review

    What to expect (based on 1190 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Great service

    Reviewed by Journey184859() on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Grand Park Royal is a new hotel. It had only been open for about 6 weeks when we arrived. The rooms are new and spacious. The workers at this resort are secon to none. They do everything they can to make your stay the best. They are also very personable and happy to share their stories with you. We want to say a special thank you to Eduardo at the pool and beach area, Fernando at the very busy and fun lobby bar (he was amazing and kept up to the people that gather at the lobby bar each night to sing and dance and have fun), all the servers at the restaurants and cantinas. A few minor critics about the resort are the pool only has one set of steps to get in and out (suggest they look at putting steps in at the bar end), it was difficult to get change for large Bill's so if you plan to tip bring the bill size you plan to use, and if you don't speak Spanish there are some challenges here - all announcements and activities are in Spanish and a number of staff only speak Spanish. The beach is beautiful and we often saw whales and rays jumping out front. Overall good resort and amazing seevice. Thank you for a great week of rest and relaxation.

    Amazing!!!

    Reviewed by EL04032019() on Mar 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All its Restaurants and food are very, very good. Gonzalo and Gerardo from Andiamo Restaurant where always very helpfull. Frida Restaurant is so beutiful. The beach is great! The service was excellent, most of all in the swimming pool andthe beach area.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-4

    Fantastic Hotel spectacular views

    Reviewed by 237brucet(Surrey) on Mar 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed here family and the the stay was very good. The hotel staff is friendly and very helpful. Whatever you need if they have it they will get it for you. Kudos to Angel, Luis, Alondra and Carlos for helping to make our stay a pleasant one.

    excellent

    Reviewed by leonelgrz(Killeen, Texas) on Mar 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    the service was excellent, the were excellent the location of this resort its in very unique place were you can enjoy the scenic beauty the beach was very clean the staff were excellent from the waiter I recommend it to very tourist that goes grand royal resort, the from entrance of arrival to room personnel .

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Week of Bliss

    Reviewed by bettej0d() on Mar 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We recently returned from spending a week at the Grand Park Royal Luxury Resort. The resort is beautiful and the beach is very nice. There was a lot of construction going on while we were there which was annoying but we got used to it. This resort is very family oriented and there are a lot of small children in the restaurants and pools. If you're looking for adults only, this isn't your place. The front desk staff was superb, especially Andres, he was so helpful with everything. The staff by the pool, especially Alondra, was super attentive at all times. The food was very good. The Italian restaurant was excellent, the Mexican restaurant was also good but very loud with children. The seafood restaurant is open Friday through Sunday and is also very good. The buffet was great for breakfast every morning. They also had different choices at night. The Lobby bar was where most of the activities were at night, it lacked some of the liquors needed and only had 1 beer choice. The bartender there was great but it didn't open up until 11am so you couldn't get a bloody mary in the morning. The pool bar was a much better choice. We tried the Sports Bar one night but none was in it, so we left. We only saw the other outside bar open 1 night. We did the All Inclusive, so we also used room service which was very good and included once a day. Everything was very clean, I had a massage in my room and it was wonderful. We used Uber to do our traveling to town and to the airport, very easy and very cheap. All said, it is a beautiful resort and we met such fun people from all over and had a wonderful time.

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