Grand Park Royal Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1855 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Mr Tattos

    Reviewed by izakane(Modesto, California) on Apr 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent service great people , the staff was very helpful and kind , the bar and pool with the view and the ocean was amazing, they turned me on to a passion fruit drink that was unreal plus the location was amazing

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5

    An Excellent Holiday!

    Reviewed by SilverBullet11() on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have the Trip Advisor account but my parents were sooooo happy with their trip that they asked me to leave a review for their holiday on Trip Advisor on their behalf. So this review is coming from my happy parents! Just returned from a 2 week vacation on Feb 22, 2020. Our group of 4 seniors had a wonderful vacation. We've been travelling together for over 10 years and the accommodations at this hotel met our needs and was by far one of our best experiences. Hotel was kept very clean and the layout was perfect for our group. Beautiful ocean front views with spacious balconies, comfortable rooms with a large shower in the bathroom and elevators very close to our rooms. Excellent food at the Italian and Seafood ala carte restaurants as well as a nice selection of food and desserts at the buffet. Now we need to single out one extra special waiter. Rodrigo at the buffet was an exceptional waiter. He was always there to greet us and made sure that everything met our expectations. He is so personable and really made our trip and stay at the hotel so enjoyable. We definitely will return to this hotel!!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    March Vacation

    Reviewed by 367cd(Leduc, Canada) on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This resort had wonderful staff! It was clean. secluded and our room was great. It is right on the highway but our room was quiet other than the great ocean sounds. It is a great place for those seeking a spot without the young "spring breakers". It has a adult only pool but the cost was $475 Peso/day unless it was included in your package. As we come from Canada we are seeking warmth and sun, the only negative point in our opinion is that the building blocks the sun until early afternoon. Food and restaurants were all good: Seafood, Italian, Mexican and Buffet. Our thanks to the staff, Israel, Luis, Miguel, Edwin, Antonio (everyone was great)!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great place

    Reviewed by af0x76(San Francisco, California) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was there from March 16th to the 21st ! Great service especially from the 5th floor lobby bar Marisol and the bartender whose name I cannot remember right now were so great. The food at the buffet was so good that I barely ate anywhere else. Mind you I travel to Mexico frequently. Yes it wasn’t comparable to the best restaurants in town but they held their own. Everything was top notch. Especially the booze! I got a great rate due to the coronavirus problem and I usually stay in town but damn it was just fabulous for the price!

    Spring vacation

    Reviewed by 362aliyahh() on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel was very amazing and every one was extremely helpful and friendly. I had a great time, food was amazing and the hotel was very cool one of the amazing restaurants were Fredas Mexican food. Amazing place for your children the entertainment staff was so amazing some that Stuck out to me we’re Mafer, Andre, and Brandon. Totally would come back ????????