Velas Vallarta Suite Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4418 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wedding at Velas

    Reviewed by lliinnee() on Apr 30, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Velas Vallarta made my destination dream wedding come true!! Nubia was my wedding coordinator throughout the entire process and I can’t say enough good things about her. From phone calls to emails, any questions or concerns I had, Nubia was always quick to respond and made planning a wedding from the states easy. I simply submitted my Pinterest ideas to Nubia and she brought it all to life. Nubia coordinated with other vendors for everything from floral, lighting/DJ, hair and makeup, photography, and even a violinist to play during our ceremony. Once I arrived to Velas, Nubia set up an in person meeting with each of the vendors for me to personally explain my wants for the big day. Every person I met with was extremely kind and professional. We used the Styling Trio for hair and makeup. Due to time constraints, I wasn’t able to book a trial. But on wedding day, the trio showed up exactly on time, looked at pictures of what me and the rest of the bridal party wanted, and did the most amazing job! All of our makeup lasted all night and even with some wind and humidity, our hair lasted too!!! We worked with Dream Art Photography and Gabriel was our photographer. Gabriel was the nicest guy!!!!! I explained to Gabriel during our meeting that my fiancé and I needed lots of direction when it came to posing and he didn’t let us down. We’re so happy with how our photos turned out, especially the ones taken during sunset on the beach. Velas offered a bridal suite for our wedding party to get ready in. The suite was located right in front of the garden and jetty so I (the bride) could be kept concealed until it was time to walk down the aisle. The entire layout of our jetty ceremony and beach reception was absolutely perfect. If you’re wanting a Puerto Vallarta wedding.. Do yourself a favor and have it at Velas!!

    Great family destination

    Reviewed by valerietE733LY() on Apr 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Velez Vallarta is the most beautiful and accommodating place to vacation. We did the all inclusive.and never wanted for anything. Service was great whatever we asked for they took care of us. Resort is clean and grounds are well groomed. Spa services were very clean and followed all Covid-19 protocol. Pools very clean and the swim up bar was so fun, the bartenders remembered us and what we liked to drink and they fixed the kids alcohol free version of all the favorites. The doormen get you cabs and vans to accommodate any size group. The boardwalk is a clean and safe place for the family too. This is a nice and reasonable priced place for an average family. Well done Velez!

    Best trip to Mexico ever

    Reviewed by 205lawrenceb(Portland) on Apr 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we checked in until the moment we left we were pampered. The staff was better than five star. We had called ahead with lots of concerns about traveling during Covid. We worked with Betty the concierge, and Rafael at the front desk. They made the trip completely seamless. From a pick up at the airport, to scheduling our massages and having our coupons ready for us. Securing us a room with a gorgeous view, providing room service when we requested it scheduling a one day tour of Puerto Vallarta. And making sure that we got our Covid test and our hardcopy results. The best trip we have ever had to Mexico. Cannot wait to go back

    Great resort! Ask for Heriberto at Andrea!

    Reviewed by WanderingWakemans(Tillamook, Oregon) on Apr 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved my week at Velas! Traveling solo and I felt very safe and well cared for. Cleanliness is top notch. Omg the pillows were so amazing I’m going to order some from the gift shop! Yes, there was the typical time share sales pitch but it was low pressure and at least they feed you ?? Pools are gorgeous and an excellent beach as well. Attentive wait staff checking to make sure you have all you need so you can just relax. Enjoyed spotting the resort peacocks nightly. Food was great, but by far the highlight for me was my waiter, Heriberto, at Andrea restaurant. Ask for his section and you’ll have a great time! He knew I was traveling by myself and felt like my best friend at the resort, asking about my day and offering suggestions. He and the chef made me a fabulous special dessert. Leaving felt like leaving a great friend.

    Great time in Velas Vallarta!

    Reviewed by David7348(Highlands Ranch, Colorado) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent 7 great days at Velas! I watched the protocol videos on their website and felt safe to go. We both had our vaccines and that added to our decision. It was nice to see some of our friends like Omar, Elizabeth, Brenda, Carlos, the manager at LaRebeira and the ladies at the customer service desk who set up the resort tours. We missed seeing some that are not there now because of the limited occupancy. But we have high hopes that in time they will return when the tourists come back. Even though there were challenges because of COVID they did a great job making us feel welcome. The food and service were great. The methods of keeping the guests safe were great. Rooms sanitized, hand sanitizer everywhere and distance observation at dinner and the pool! All in all it was a great time in a difficult time. The management and staff were great. You should go there and support this organization.