Iberostar Selection Hacienda Dominicus

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 11162 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Overall a great holiday

    Reviewed by Marcin M(Manchester, United Kingdom) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice resort. Biggest plus: -The hospitality and entertainment staff are great. Special thanks to Marcia and Mamajuana, for making our holiday so much fun with games and dancing ???? excellente!! Gracias chicos -Beautiful beach and resort - Great breakfast and Italian restaurant - Staff at the watersports rental were not well organised and had little enthusiasm to help. - Windsurfing equipment was missing or broken, it was provided 2 days later after we complained to hotel manager - Mexican restaurant wasn't great

    Spectacular resort with THE most friendly and helpful staff!

    Reviewed by Al R(Southport, North Carolina) on Mar 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our room was in building #4 (recommended!). It was a corner room with double balcony with beach view. VERY comfortable king bed, lots of pillows. Spotlessly cleaned every day by smiling staff. very easy on-line arrival and customs forms for Dominican Republic. This hotel arranged for on-site COVID testing 2 days prior to our return to USA and provided the proper US certification documents. The trees, shrubs, flowers and extraordinary variety of bird life make you feel like you are in a national tropical park! Even got to watch peacocks mating! The beach is sandy and gentle ... aerobic dance exercise every morning. Bar on the beach. Very comfortable bar off the lobby. One warning about the quality of alcohol ... if you want top shelf label stuff (Grey Goose // Glenfiddich) you'll pay extra UNLESS you are an Iberostar Club Member. After reviewing the benefits of their global holdings, we elected to join and enjoyed the beverages in the VIP lounges and access to the club section of the beach with its own bar and veery comfy beach lounges. The food at the buffet is very good and a superb variety. We also enjoyed reservations and wonderful meals at the Steak House and at the Colonial (French) Restaurants ... food and service outstanding. We did not enjoy the Mexican restaurant as much. I cannot stress enough how wonderful EVERY member of the staff we to us. By the way, the pool is HUGE!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Nice hotel, some stress for English speakers

    Reviewed by scotthV3049CY() on Mar 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My girlfriend and I visited this hotel during the pandemic, in early March 2021. The hotel was maybe at 1/3 capacity, and as a result, some of the restaurants and bars were closed down. On the plus side, there was never any wait for anything, you could always find a great spot on the beach, and always could find a table at the buffet. The hotel itself was very clean, and we appreciated Iberostar‘s commitment to reduce plastic and some other environmental features. The food was great! Everyone was really friendly. Our only problems came from communication. Very few staff were fluent in English, and I believe we missed out on some restaurant reservations because of this. It was hard to communicate with our concierge regarding covid testing and other arrangements you now have to make. I’ve traveled to Mexico many times, and it is much more easy to communicate over there. Most of the guests were European, so it was rare to have a conversation. The stress came from the uncertainty of whether we were in the right location for an activity, or had the correct time, and so on. We tried to take some tours from outside vendors, but they were also limited in their offerings right now. When we mentioned we were taking an outside tour, that really seem to annoy one of the hotel tour arrangers. He lied about being able to see sea turtles with other companies (we did!) and lied about there not being an artificial reef at the beach (it’s right at the hotel, and is all along the roped border of the swimming area). We were also pressed to make an appointment with Iberostar reps for future vacations, and that was annoying. Overall, we had a nice stay. We are glad we picked the Iberia star, the neighboring hotels seemed really crowded. Although the beaches are supposedly public, security guards will try to run you off of their beaches, even if the hotels are closed! I was able to walk along the beach for 45 minutes to get to the nearby national park, But whenever I stopped, someone would come out of the woods and tell me to keep moving on, until I finally made it to the park.

    Stay at Iberostar Hacienda Dominicus

    Reviewed by cjespino(Dominican Republic) on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The perfect sunset at the beach bar with live music. The best beach in the area and with a very attentive service. We felt safe with the hygiene and safety protocol. Due to the pandemic, some hotel services were not available but the staff made sure that it was a pleasant stay always showing a smile and ready to help. The room was excellent, no noise inside and it was always kept clean. It is good to see the initiatives of the hotel to take care of the environment, the large amount of green spaces and free animals. We will be back soon!

    Our Hacienda is better than ever!

    Reviewed by Samiowa(Santo Domingo Province, Dominican Republic) on Feb 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently were able to return for Valentines Day. The Hacienda is even better than before! The renovated pool and steak house are so gorgeous! We were in a remodeled room with a huge shower and sink! The bed is like heaven on earth it was so beautiful and modern. The staff are as usual the best! The hotel is extremely careful with all precautions for Covid. Very wide variety of food in the buffet. Darly the chef was so kind. Delicious! The staff were always asking how things were and if we needed anything. Room Service has expanded their menu and is delicious as well. The entire resort is extremely clean. Of course the beach and El Faro bar are breathtaking. Please wear your mask when ordering drinks. Pool bar is not open yet, however; there is a bar in the steak house very near by. They had one specialty restaurant open each night. All of this will change of course as more guests arrive. The new Kids Club is perfect if you have little ones. There are plenty of palapas on the beach and lounges around the pool. The Star friends are also so fun! Music in the lobby bar in evenings. Modesto has such a fantastic voice and Benmar is an amazing guitar player. This is our favorite resort ever! Our first time here was in 2004. You will love it! You will want to come back!! Promise :) Thank you Hacienda! We will see you soon!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5