Be Live Collection Punta Cana Adults Only

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 606 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Terrible resort

    Reviewed by naeyjaliteb() on May 01, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The property looked outdated. The furniture in the property was in bad condition (ripped, broken). All snack bars were either not working or closed so we had to wait until a restaurant opened to eat. There was no hot water in our room and no water at all in my mother in laws room. We tried to call the front desk to fix it but the phone was broken. Then tried to call from personal phone about 10 times & no one answered. The staff were not helpful at all, would give false information. To top it off the cleaning lady walked into our room at 9 am without knocking. We checked out after the first day and booked another resort. I absolutely do not recommend this place it looks nothing like the pictures. The ambiance is boring and sad, do not go here !!! Also, the staff are so unprofessional, they would make inappropriate comments or whistle even while i was with my boyfriend. Terrible terrible. If u want a great time do not stay here.

    Under these circumstances!

    Reviewed by kgerz() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed here 2 years ago and all I can say is what a difference a pandemic makes. First of all I give the Dominican Republic and Be Live a lot of credit for reopening and allowing us to visit their country. That being said, the levels of service and quality were not what they were in 2019. I do not hold that against them. They are trying to make a good thing out of a bad situation. Occupancy is very low and the level of staffing also seems low though the staff works very hard to ensure the best possible sevice they can provide. The resort is clean and mostly well maintained. Some of the Adult only features are not open and the buffet on the adult side is being shared with the family side. Again, all understandable under the circumstances. On the bright side, why we came here in 2019 and why we returned, is the beach. One of the most beautiful beaches we have visited and we have visited many. The room, the food, the service, all acceptable, but the beach is magnificent. Elvine, the beach attendant, is the hardest working man at the resort. He is always there with towels, to adjust your umbrella and most importantly to keep a cold drink in your hand. He made this much needed beach vacation, an outstanding experience. Do not hesitate to visit BeLive but keep in mind that it is difficult times for everyone and they are doing their best. And tip these hard working people!!! If you can afford a beach vacation, you can afford to throw around a few bucks to the people trying to make it worth your money.

    Not good

    Reviewed by mayraroberto(Asheville, North Carolina) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Our room was not clean at all. Didn’t have towels. The bathroom was disgusting Hair on a floor. Our toilet and phone was not working. The food is horrible. The drinks horrible. Not a 4 star at all. Not worth to go to this hotel.

    Food Comments!!!

    Reviewed by T4290WIpatriciac(Madrid, Spain) on Feb 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I like to thanks executive chef Julio Cesar Melcede Nunez and Pablo Balbuena for the great service and kindness. They prepared a very good tailored catering as requested. Food was freshly prepared. Catering was excellent!

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Avoid

    Reviewed by dorissauer(Santiago de los Caballeros, Dominican Republic) on Dec 30, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    False advertisement. It’s not adults resort, since you have to share amenities wirh kids. Very Ghetto, to food is horrible, staff not train. That’s why you won’t see photos of the amenities or lobby because it’s not a 5 stars hotel $400 a night resort. When we requested to speak with the manager they avoided to Identify the manager. Roberto, Simeon and Nicolas they were very Apathetic and unhelpful. Pay more attention to the negative reviews than Postive. Unless is a crazy never happy reviewer.