Catalonia Bávaro Beach Golf and Casino Resort reviews
14881 TripAdvisor reviews
Girls trip 2024
Jennloves2trvl on Mar 21, 2024
Here is my review for March 13 - 18th. 1 was here on a girls trip with 3 of my friends and we had a great time! Food/drinks: Buffet was very good made to order pasta and stir fry, buffet is huge with lots of choices and changes nightly! Guacamole was hard to come by, which was disappointing! Italian was also good that was the only ala carte restaurant we tried. They came out and sang happy birthday because we had two birthdays we were celebrating, it was awesome! Wood fire pizza was yummy! Room service late night menu is horrible: hotdog, Caesar salad (was decent) dry ham and cheese sandwich with no condiments, brownie. Drinks were very good! Pool: No problem getting chairs, which I loved! We were in chairs near the swim up bar everyday. Jessica was a great bartender! Resort: The resort was beautiful very well groomed and beautiful flowers. They have a lot of ducks, birds, a big goose and I do not like birds of any kind. They did not bother me at all and kept to themselves, just keep in mind there are a lot of them. l've seen comments about people saying this resort is small, I'm not sure what they mean...definitely not a small resort! Keep in mind no elevators and their walk ways aren't smooth if you have mobility issues. Rooms: we upgraded to privilege because it was VERY cheap on our package! Glad I did after hearing about how tiny the shower was in the regular rooms. Ours bathroom had double sinks and a double shower! The privilege rooms are supposed to be upgraded, l'd say still pretty basic, but very clean • We were in 1612 about as far away from the pool and beach as you can get! The beach is ok. Beach party on Wednesday night was a blast! It started at 9:30 pm. Please feel free to ask me any questions while it's still fresh in my mind. I am posting my review here because I tried to post on the Catalonia fb group and it was automatically declined?? I reached out to admin and suggested they may want to look at their settings because there was no reason it should’ve been declined, she replied and said I was the only person who has ever complained in 2.5 years (seriously doubt that) and they aren’t changing their rules for one person?????? This is the same lady that tells people search for your question because they will decline your post if it’s already been asked, also told people they weren’t allowed to send messages to people in the group or post any pics in the group without everyone’s consent! Glad admin doesn’t have anything to do with the resort because it was a nice place and we had fun!
A meritat!
Elena L on Mar 20, 2024
Family with 2 children ( One baby and child 6 years old) - Room with 2 queen beds, PRIVILEGED SIDE We liked: - the complex, garden, many palm trees, beautiful view, A LOT OF INSTAGRAM PHOTO :) - extraordinarily good and varied food (everything tasty) - kind employees (if you tipped them 1-2 dollars, you were treated like royalty) but even without a tip they were nice to us - no mosquito or other bugs - we didn't have problems with the stomach, but we were careful about what we ate (no sushi and other uncooked food), I mention that a 6-year-old child also served the meal without having any problems We didn't like it: - superficial cleanliness, but the room was spacious (we were accommodated in a privileged room) with 2 beds - the water had seagrass (at the beach), it was not like in the Bavaro part or La Romana (the hotel is on Cabezza de Toro beach, not in Bavaro where the water is turquoise) DON'T DRINK THE TAP WATER ONLY FROM BOOTLE!
Exelente kids club
Jelena D on Mar 20, 2024
We are family with 2 kids (5 and 6) I would like to say few words about kids club Kids enjoye it..ladies in kids club are very friendly and all the time take good care of our kids They are all day doing something and kids had a great time.thank you soooo much
Wonderful resort!
704janetc (Phoenix, Arizona) on Mar 20, 2024
We booked this resort for our daughters wedding. It did not disappoint! The resort is beautiful. We booked the “priveledged” rooms which are a small daily fee extra, but they are remodeled, and you get a separate beach area and an upgraded liquor package, so well worth it. The rooms were very clean and modern. I slept like the dead - the beds are very comfortable. The food choices are excellent. The beach was beautiful. The wedding went off perfectly, thanks to the wedding coordinator Paola. A few suggestions…. Keep your beach towels as they frequently ran out. Also, try not to get a room in buildings 3,5,7 or 9. Those are close to the nightclub and the music is quite loud all night. It is easier to book excursions through the recommended vendors who have desks on site. If you use a vendor other than the approved ones you need to be driven in a golf cart to the front gate. Not really a problem but it was nice to have the agent there for changes, follow up, etc. I can’t really think of anything negative to say! We would definitely stay here again!
Trust the negative reviews, poor stay all around.
Rachael K on Mar 19, 2024
Please trust the negative reviews. The staff are dismissive, outright ignore you, or are rude... Even had a male staff member make open sexual comments to one of us during breakfast. one of our rooms had no cold water, only burning hot. The mini bars didn't get cold in either room. The other room had broken drawers. All were brought to attention of the hotel day of check in. None of the issues were resolved. Arrived on a Thursday morning and not until Saturday afternoon were we spoken to by MGMT. Given 'upgraded' bracelets for different pool access, but that was it, which didn't serve us since we were leaving the next day. Food was horrible, pool hours not as posted, closed very early. Access to the beach/ocean was lovely, but also no security in evenings to patrol beach which is extremely dangerous. Room service took over 2 hours to receive, after calling back to back for more than 10 min straight. And all in all, these issues could have been rectified or managed better had the hotel bothered to care, note any of these concerns or follow up with us. Poor professionalism & customer service from local hotel as well as Catalonia as a brand.