Hyatt Zilara Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1403 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent holiday

    Reviewed by Colin Y() on Mar 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a great time. The swimming pool was great, the restaurant were awesome, the animation team was also very cool, Arturo really took care of us and made us have a great time. We’re very thankful about everything, room service, the beautiful beach, everything was great. Thanks a lot and we would be back soon.

    The best Bday vacations I ever had ..

    Reviewed by IsaacJipo(Cherry Hill, New Jersey) on Mar 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    OMG ?? I just came from the most amazing vacations I ever had ... At this Gorgeous resort all inclusive facility Hyatt Zilara en Cap Cana , Punta Cana,DR ???? This place is just impressive.. from the beauty of each section lobby , the Rooms are so beautiful and clean , the restaurants have the highest quality of food I ever try on a resort .. the people is just so beautiful in personality and so hardwork people ... I don’t hve any complaints . This is literally paradise ... with Angels walking around and being for you 100% . The ocean, pools , bars ...there’s is so much to do and so many people to thanks to that make this experience so much better everyday... My bday was unforgettable...... I want to mention the names of so many amazing people in this place that touched my heart neither so much love and attention Darling- “Club Manager” . Sin ti esta experiencia hubiese sido otra... she’ll do anything to make sure you fell comfortable , safe , but more than anything important... thanks thanks thanks for so much ... “ you are the best “. This hotel have the best on this business... Darling Darling Darling ?? also from this department of club administration Ivette and Maytte are amazing and so so reliable... Security : Roberto “club pool” Wilking “beach Security “ “Kayton “ocean and pools guard “ increible humans really caring .. professionals . Bartenders: Alfonsina “club pool bar” the number 1 .... hands down one of the best I ever meet ... Also Dani and Boni “beach and pools bartenders” ... this guys are incredibly efficient fast and personalities are just great ... Butler : Norberto Cordero “Butler” for the first week of this experience and he is just so reliable every second he was needed,an amazing person , really great conversations and attention.... our Second was Andrew who came for the last few days but also really good guy and caring . ?? And there Manager Carlos Rosario who was everyday making sure his staff was taking care of us .. also him self Would do anything to make sure we were being serve properly. Entertainment: a big big thanks to Eduardo Contreras who maked me feel really special each time .. also for those amazing shows and presentations I know you guys work really heard to make all the magic happen also a really special person who stole my heart with his attention and friendship Silvio Amado wow wow what a cool guy .... also Arismendi Martínez ... and the whole entire entertainment team.... each show was better and better everytime.. All the restaurants are amazing but I found shutters one of the most appealing ones when it comes to my taste of food ... repeat I love each one of them ... 5 stars quality... I need to Mention some amazing people that will totally make my day from 100% to 200% of happiness Anthony waiter at Shutters this kid should hve some type of award as one of the best waiter at this entire facility and that a lot to said because everyone was so incredibly amazing ... but he have something really special also and not least Unice also waiter at Shutters ... this girl was so happy to see us everyday I love love everything about them ... and the restaurant manager Esmerli ... really professional and organize ... A huge thanks to Kirsy “Food and Beverage Concierge” and “Larisa club Pool concierge this two persons where always checking on me and being so generously attentive to us ... Dining in room was always on point and super super impressive their service packaging and timing thanks to Steven from AIR department for picking up anytime lol ... also Joseph and Adriano “ room service “ There’s so many more people that really was there for Us the whole entire time ... if there name are not here doesn’t mean anything.. I appreciate you all so much ..... thanks and see you soon .....

    Hyatt Zilara Cap Cana

    Reviewed by jdsm5203(Peoria, Illinois) on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I am going to rate the French Polynesia restaurant Brandos at this resort. I had dinner there on 2-March-2021. Food was excellent (compliments to the chef) and my waiter (Martin Jiminez) was simply outstanding. He was very attentive and made my dining experience a memorable one. I will go back during my remaining 4 days at the resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Amazing Stay!! Couldn't Have Asked for a Better Post COVID Experience!!!

    Reviewed by Vacationer819372() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got back from a fabulous 7 day stay at the Zilara Cap Cana. Could not recommend it enough. Amazing experience from the safety measures put in place, the service and team member training, the food and drinks, and the overall property itself. On-site COVID testing made getting back to the US a breeze. Hotel rooms are massive - all have views and terraces. Cannot wait to return ASAP!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Very nice resort

    Reviewed by ciaof2021() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a very nice resort with a beautiful beach and amazing grounds and pools. The buffet is a challenge now with Covid, having them serve you might be a bit frustrating because of the wait and communication, but food is good the restaurants are amazing, ambiance and food, service tends to be a bit slower but hey..we re in vacation..we can compromise :) Shows are good especially the Il Divo performers! Service around pool is very good (Miranyeris, Yokaina are AMAZING!!) Adolfina, Julio, Delfy are also amazing servers!!! We had a good time and we recommend Ziva to everyone, families and couples.